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About
Coval is a simulation and evaluation platform designed to accelerate the development of reliable AI agents across chat, voice, and other modalities. By automating the testing process, Coval enables engineers to simulate thousands of scenarios from a few test cases, allowing for comprehensive assessments without manual intervention. Users can create test sets by adding customer transcripts or describing user intents in natural language, with Coval handling the formatting. The platform supports both text and voice simulations, facilitating the testing of AI agents against a set of scorecard metrics. Comprehensive evaluations of agent interactions are provided, enabling performance tracking over time and root cause analysis of specific runs. Coval also offers workflow metrics that provide observability into system processes, aiding in the optimization of AI agents.
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About
Vonage AI Studio is a low-code/no-code platform that enables developers and non-developers to create and deploy AI-driven conversational experiences across multiple channels, including voice, SMS, WhatsApp, and web chat. Its intuitive drag-and-drop interface allows users to design complex conversational flows without extensive coding knowledge. Key features include Natural Language Understanding (NLU) for interpreting user intent, Automatic Speech Recognition (ASR) for transcribing spoken language, and Text-to-Speech (TTS) capabilities for generating natural-sounding responses. The platform also offers integration with various APIs and services, facilitating seamless connections with existing business systems. Additionally, AI Studio provides real-time analytics and insights to monitor and optimize conversational performance. Replace robotic-sounding IVR trees with natural language speech recognition.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Software development teams in need of a tool to enhance the reliability and performance of their AI-driven customer support chatbots
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Audience
Customer service managers looking for a tool to enhance customer engagement
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$300 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCoval
United States
www.coval.dev/
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Company InformationVonage AI Studio
Founded: 2001
United States
www.vonage.com/communications-apis/ai-studio/
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Categories |
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Integrations
Chatterbox
Fluents.ai
Johnni AI
WhatsApp
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