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About
Coval is a simulation and evaluation platform designed to accelerate the development of reliable AI agents across chat, voice, and other modalities. By automating the testing process, Coval enables engineers to simulate thousands of scenarios from a few test cases, allowing for comprehensive assessments without manual intervention. Users can create test sets by adding customer transcripts or describing user intents in natural language, with Coval handling the formatting. The platform supports both text and voice simulations, facilitating the testing of AI agents against a set of scorecard metrics. Comprehensive evaluations of agent interactions are provided, enabling performance tracking over time and root cause analysis of specific runs. Coval also offers workflow metrics that provide observability into system processes, aiding in the optimization of AI agents.
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About
We've build AI tools—Workflow AI, Voice AI, and Chatbot AI—that fully automate complex business processes, eliminating the need for human intervention and maximizing efficiency.
Conversational Voice AI: The fastest in the industry, with ultra-low latency (400ms-800ms) for natural, real-time interactions.
Workflow AI: Customizable to automate even the most intricate business processes based on specific company needs. Customers can bring in their own Internal CRM's in-order to process the data where human intervention was needed.
Chatbot AI: Capable of resolving up to 80% of customer support inquiries without human intervention, this results in faster resolution and better customer experience.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Software development teams in need of a tool to enhance the reliability and performance of their AI-driven customer support chatbots
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Audience
Businesses looking to streamline operations and improve efficiency by automating repetitive tasks with AI-powered tools
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$300 per month
Free Version
Free Trial
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Pricing
$49/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCoval
United States
www.coval.dev/
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Company InformationSvalync
Founded: 2024
India
svalync.com
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Categories |
Categories |
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Integrations
Google Forms
Google Sheets
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