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About

Coval is a simulation and evaluation platform designed to accelerate the development of reliable AI agents across chat, voice, and other modalities. By automating the testing process, Coval enables engineers to simulate thousands of scenarios from a few test cases, allowing for comprehensive assessments without manual intervention. Users can create test sets by adding customer transcripts or describing user intents in natural language, with Coval handling the formatting. The platform supports both text and voice simulations, facilitating the testing of AI agents against a set of scorecard metrics. Comprehensive evaluations of agent interactions are provided, enabling performance tracking over time and root cause analysis of specific runs. Coval also offers workflow metrics that provide observability into system processes, aiding in the optimization of AI agents.

About

Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Software development teams in need of a tool to enhance the reliability and performance of their AI-driven customer support chatbots

Audience

Enterprises and organizations across industries seeking AI-powered automation, customer experience solutions, and process optimization through conversational AI and no-code development platforms

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$300 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Coval
United States
www.coval.dev/

Company Information

Kore.ai
Founded: 2014
United States
kore.ai

Alternatives

Alternatives

Dialogflow

Dialogflow

Google
kama DEI

kama DEI

kama.ai
Synthflow

Synthflow

Synthflow.ai
Yellow.ai

Yellow.ai

Bitonic Technology Labs
Dialogflow

Dialogflow

Google

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Integrations

Asana
Azure OpenAI Service
BambooHR
Dialogflow
Dimension Labs
Freshservice
Google Maps
HERE
HubSpot Service Hub
Intercom
Jira
Microsoft Graph
OpenAI
Salesforce
Shopify
Stripe
Twilio
Value Innovation Labs Enterprise HRMS
Value Innovation Labs Marketing Automation Platform
Zendesk

Integrations

Asana
Azure OpenAI Service
BambooHR
Dialogflow
Dimension Labs
Freshservice
Google Maps
HERE
HubSpot Service Hub
Intercom
Jira
Microsoft Graph
OpenAI
Salesforce
Shopify
Stripe
Twilio
Value Innovation Labs Enterprise HRMS
Value Innovation Labs Marketing Automation Platform
Zendesk
Claim Coval and update features and information
Claim Coval and update features and information
Claim Kore.ai and update features and information
Claim Kore.ai and update features and information