Copilot DataCopilot Data Almund
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Espressive BaristaEspressive
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Related Products
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About
Copilot Data is an AI-powered productivity tool that integrates with Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook, and Teams. It enhances user productivity by providing intelligent assistance for document creation, data analysis, presentation design, email management, and meeting organization. By leveraging large language models, Copilot Data automates and streamlines workflows, ensuring enterprise-grade security and compliance, and helping businesses operate more efficiently.
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About
Espressive's Barista Agent Co-Pilot is an AI-powered solution designed to enhance service desk operations by integrating seamlessly with existing systems such as ServiceNow, CXone, AWS Connect, and Genesys. It offers features like New Ticket Enrichment, which uses AI to predict ticket attributes and retrieve relevant knowledge, and Barista Live Translation, enabling agents to communicate effectively across different languages. Agents can access BaristaGPT directly within tickets or chats, providing immediate assistance and automation capabilities. The platform also includes Automatic Knowledge Generation, creating new knowledge articles from resolved tickets to improve future issue resolution. By reducing mean time to resolution (MTTR), increasing first call resolution, and minimizing escalations, Barista Agent Co-Pilot enhances agent productivity and shortens the onboarding period for new agents.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Copilot Data is meant for businesses and professionals using Microsoft 365 applications. It's ideal for sales teams, marketing professionals, data analysts, project managers, administrative staff, and enterprise organizations seeking to enhance productivity, streamline workflows, and improve decision-making through AI-powered assistance.
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Audience
IT service desk managers requiring a tool to improve operational efficiency and agent productivity through AI-driven automation and support
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCopilot Data Almund
Founded: 2024
United Kingdom
copilotdata.io
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Company InformationEspressive
Founded: 2017
United States
www.espressive.com/platform/products/agent-co-pilot
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Categories |
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Integrations
Microsoft 365
Microsoft Teams
Amazon Connect
BitLocker
Cherwell HR Service Management
Confluence
GitHub
Ivanti Application Control
Microsoft SharePoint
Microsoft Word
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Integrations
Microsoft 365
Microsoft Teams
Amazon Connect
BitLocker
Cherwell HR Service Management
Confluence
GitHub
Ivanti Application Control
Microsoft SharePoint
Microsoft Word
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