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About

CopiaFacts, is a family of telephony software products that include: FaxFacts, E-MailFacts and VoiceFacts. FaxFacts, offers a variety of fax solutions, fax server, fax broadcasting, high volume personalized fax mail merge, desktop faxing, fax mail, fax-on-demand, fax to e-mail and vise versa; E-MailFacts improves your e-mail broadcasting by verifying the recipients e-mail domain before the email is actually sent which reduces the back-flow of bad e-mails and VoiceFacts, which offers IVR and voice broadcasting solutions. SMS solution is now available.

About

iCallify provides intelligent call center software that enhances customer experience with AI-powered features. Our platform offers inbound, outbound, and blended call center capabilities with advanced features like auto dialer, predictive dialer, power dialer, preview dialer, IVR, voice broadcasting, WhatsApp, click-to-call, WhatsApp Business Calling, and real-time monitoring dashboards. Designed for scalability and efficiency, iCallify empowers businesses to optimize communication strategies and boost productivity. Focusing on delivering exceptional customer experiences, we offer tailored solutions to diverse industries' unique needs, ensuring seamless integration and robust performance. iCallify is your trusted partner in transforming telephony into a powerful business asset.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Medical, Service Bureaus, Exhibiting Companies, Business to Business

Audience

SMBs, large enterprises, BPOs, banks, healthcare providers, e-commerce, telecom, real estate, and IT/ICT companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$10 /user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.0 / 5
design 3.5 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Copia
Founded: 1987
United States and United Kingdom
www.copia.com

Company Information

iCallify
Founded: 2011
United States
icallify.com

Alternatives

RingCasting

RingCasting

VoiceLogic

Alternatives

uContact

uContact

net2phone
Alohaa

Alohaa

Alohaa.ai
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
EH&S Task Manager

EH&S Task Manager

M3V Data Management
MailCharts

MailCharts

Validity
TCMS

TCMS

Total Call Center Management Solutions

Categories

Categories

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

Odoo
Salesforce
WhatsApp
Zoho CRM

Integrations

Odoo
Salesforce
WhatsApp
Zoho CRM
Claim CopiaFacts and update features and information
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