Related Products
|
||||||
About
Only messaging channels provide continuous, convenient, and persistent customer conversations. And only Conversocial gives your brand preemptive, one-to-one, and scalable conversational CX. Join the world’s leading brands who believe in the power of messaging. Use Conversocial to care for your customers. Increase brand loyalty and customer satisfaction by resolving service-related conversations effortlessly. Use Conversocial to acquire more customers. Drive commerce through care with unique and memorable customer experiences — driven by adaptive automation. Use Conversocial to engage more customers. Retain your customers with targeted messages and personalized customer experiences on messaging channels. Using Notify, one Conversocial partner initiated over 2.5 million two-way conversations with an average open rate of 78% and an engagement rate of 8%.
|
About
Deliver a new customer support experience with the Tilde.AI conversational AI platform. Introduce multilingual chatbots with cutting edge natural language understanding capability, helping your customers across borders and communication channels. Tilde.AI chatbots converse with users in their language. Using machine learning chatbots can understand textual or voice inputs, identify the user’s actual intent and deliver response via text, visual media, or voice. Tilde is a leading European language technology research hub and a pioneer in using neural networks for processing even the most complex under-resourced languages. Our products and services are used by thousands of individuals and organizations including the European Commission and many international corporations including IBM, Microsoft and others.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies that want to better engage their customers via messaging
|
Audience
Organizations in need of a virtual assistant platform for customer support
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationConversocial
Founded: 2009
United States
www.conversocial.com
|
Company InformationTilde.AI
Founded: 1991
tilde.ai/
|
|||||
Alternatives |
Alternatives |
|||||
|
||||||
|
||||||
|
||||||
Categories |
Categories |
|||||
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
|
||||||
Integrations
Apple Business Chat
Brandwatch
Cirrus Contact Center
Desktop.com
Facebook
Facebook Messenger
Google Business Messages
Instagram
Kleene
Salesforce Service Cloud
|
Integrations
Apple Business Chat
Brandwatch
Cirrus Contact Center
Desktop.com
Facebook
Facebook Messenger
Google Business Messages
Instagram
Kleene
Salesforce Service Cloud
|
|||||
|