Convergent BSSCapgemini
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CostGuardIDI Billing Solutions
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Related Products
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About
Hyper connectivity and Digital Convergence are changing the landscape for customers as well as enterprises providing communications and digital services for the digital lifestyle. Service Providers are increasingly facing pressure to introduce new products and services faster, and to constantly innovate and lower their costs to remain competitive in this fast changing world. While this problem is felt by every service provider in the industry, it is particularly challenging for smaller regional operators who have a loyal customer base, but are constrained by limited resources and increasing competitive pressures from Tier 1 players in the market. Superior Customer Experience, with real-time balance management and notifications, support for multi-channel ordering and customer care, and self service capabilities from the web and the device.
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About
The telecom market has changed dramatically over the past decade with mobile devices, over-the-top communication services such as video streaming, the Internet of Things (IoT) and a moderation in demand for traditional voice services, all acting as major industry disruptors. As IoT and 5G become even more prevalent, the complexities of telecom billing and operations will continue to increase. To stay competitive and grow with the market, Communications Service Providers (CSPs) will need to replace legacy billing systems with convergent billing systems that offer greater flexibility and cost-saving efficiencies. With an easy-to-use convergent billing system like CostGuard, you can increase business efficiency by using a single platform for billing, rating, invoicing and collection across all types of customers, markets or service lines. You can also launch brand new products, services and pricing models faster than your competition.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Real-time service for the digital lifestyle communication and digital service providers
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Audience
Billing and OSS solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCapgemini
Switzerland
www.capgemini.com/ch-en/service/telecoms/convergent-business-support-systems/
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Company InformationIDI Billing Solutions
Founded: 1996
United States
www.idibilling.com
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Categories |
Categories |
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Billing and Provisioning Features
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
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Integrations
Core Commissions
Paymentus
Salesforce
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