ConnectWise Automate vs. ConnectWise ScreenConnect vs. Jump Desktop Comparison


ConnectWise Automate ConnectWise	ConnectWise ScreenConnect ConnectWise	Jump Desktop Phase Five Systems	+
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About Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count.	About ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.	About Jump Desktop is a secure and reliable remote desktop app that lets you connect to any computer, anywhere in the world. Jump Desktop for teams is enterprise-grade cloud remote desktop infrastructure for your entire company. Rapidly deploy and give your entire team secure remote desktop access from anywhere. No VPNs or gateways are required. Organize your team into groups and give users access to an entire group of computers. Groups help you get organized and efficiently manage a large number of users and computers. You're always in control of who has access to your team's computers. Add or remove access for team members at any time. Use your team's dashboard to see which team members accessed computers. Team access logs are encrypted and stored securely in the cloud for up to 90 days. Customized installers let you quickly and painlessly add computers to your team. It takes a few seconds to create a customized installer specifically for your team.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IT Service Providers and Managed Service Providers (MSPs)	Audience MSP, cloud, VAR, audio/visual, internal IT, and managed security providers	Audience Teams wanting a solution to manage, secure, and improve their remote collaboration operations
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $27 per month Free Version Free Trial	Pricing $14.99 one-time payment Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 4.3 / 5 features 4.7 / 5 design 4.1 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 4.5 / 5 ease 4.9 / 5 features 4.8 / 5 design 4.3 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information ConnectWise Founded: 1982 United States www.connectwise.com/platform/unified-management/automate	Company Information ConnectWise Founded: 1982 United States screenconnect.connectwise.com/	Company Information Phase Five Systems United Arab Emirates jumpdesktop.com
Alternatives Freshservice Freshworks	Alternatives Zoho Assist Zoho	Alternatives RemotePC
SuperOps	ISL Light Remote Desktop ISL Online	LogMeIn Central GoTo
Atera	Dameware Remote Support SolarWinds	AnyViewer
NinjaOne	LogMeIn Rescue GoTo	Distant Desktop Distant Desktop Software
N-able N‑central N-able View All	TeamViewer View All	TeamViewer View All
Categories Application Development Data Center Management Endpoint Management IT Asset Management IT Automation IT Infrastructure Monitoring IT Management IT Security IT Service Mobile Device Management (MDM) MSP Network Monitoring Network Security Patch Management RMM Server Management System Monitoring Virtualization	Categories Co-Browsing Customer Service Help Desk Meeting MSP Remote Desktop Remote Support Remote Video Support Remote Work Video Conferencing Web Conferencing	Categories Remote Desktop
Show More Features Data Center Management Features Audit Trail Behavior-Based Acceleration Cross Reference System Device Auto Discovery Diagnostic Testing Import / Export Data JCL Management Multi-Platform Multi-User Power Management Sarbanes-Oxley Compliance IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management IT Infrastructure Monitoring Features Alerts / Notifications Application Monitoring Bandwidth Monitoring Capacity Planning Configuration Change Management Data Movement Monitoring Health Monitoring Multi-Platform Support Performance Monitoring Point-in-Time Visibility Reporting / Analytics Virtual Machine Monitoring IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring IT Security Features Anti Spam Anti Virus Email Attachment Protection Event Tracking Internet Usage Monitoring Intrusion Detection System IP Protection Spyware Removal Two-Factor Authentication Vulnerability Scanning Web Threat Management Web Traffic Reporting IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Mobile Device Management (MDM) Features Automatic Device Recognition Data Management Deployment Management Inventory Management Maintenance Utilities Procurement Management Remote Update / Installation Software Management Synchronization Management Wireless Network Support Network Monitoring Features Bandwidth Monitoring Baseline Manager Diagnostic Tools Internet Usage Monitoring IP Address Monitoring Real Time Analytics Resource Management Server Monitoring SLA Monitoring Uptime Monitoring Web Traffic Reporting Network Security Features Access Control Analytics / Reporting Compliance Reporting Firewalls Internet Usage Monitoring Intrusion Detection System Threat Response VPN Vulnerability Scanning Patch Management Features Alerts/Notifications Automatic Approval Automatic Patch Deployment Automatic Scans Compliance Management Custom Patches Dashboard Network Wide Management Patch Prioritization Patch Testing Remote Access/Control Vulnerability Scanning RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Server Management Features CPU Monitoring Credential Management Database Servers Email Monitoring Event Logs History Tracking Patch Management Scheduling User Activity Monitoring Virtual Machine Monitoring System Monitoring Features Alerts / Notifications Antivirus Management Data Backup / Recovery Device Monitoring Inventory Management Patch Management Policy-based Automation Remote Monitoring Reporting / Analytics Risk Analysis Server Monitoring Service Configuration Management Virtualization Features Archiving & Retention Capacity Monitoring Data Mobility Desktop Virtualization Disaster Recovery Namespace Management Performance Management Version Control Virtual Machine Monitoring	Show More Features Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Meeting Features Action Item Tracking Agenda Management Attendee Management Board Meetings Committee Meetings Internal Meetings Invitation Management Legislative Meetings Materials Management Meeting Feedback Meeting Preparation Tools Meeting Room Booking Minutes Management Post-Meeting Tools Scheduling Travel Management Voting Management Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Acronis Cyber Protect Aritic Desk Axonius Barracuda SSL VPN Bocada ConnectWise PSA DNSWatch Delinea Cloud Access Controller Guardz HaloCRM HaloPSA OpenText Core MDR Propel Your MSP SmartShare VIPRE Endpoint Security Voyced Warranty Wizard Zendesk Zynk vCIO Hero Show More Integrations View All 75 Integrations	Integrations Acronis Cyber Protect Aritic Desk Axonius Barracuda SSL VPN Bocada ConnectWise PSA DNSWatch Delinea Cloud Access Controller Guardz HaloCRM HaloPSA OpenText Core MDR Propel Your MSP SmartShare VIPRE Endpoint Security Voyced Warranty Wizard Zendesk Zynk vCIO Hero Show More Integrations View All 20 Integrations	Integrations Acronis Cyber Protect Aritic Desk Axonius Barracuda SSL VPN Bocada ConnectWise PSA DNSWatch Delinea Cloud Access Controller Guardz HaloCRM HaloPSA OpenText Core MDR Propel Your MSP SmartShare VIPRE Endpoint Security Voyced Warranty Wizard Zendesk Zynk vCIO Hero Show More Integrations
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