ConnectWise PSA

ConnectWise PSA

ConnectWise
EmployWise

EmployWise

Global Groupware Solutions
+
+

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About

ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools.

About

EmployWise, a Learning Management System (LMS) solution, enables users to manage their information and access team information when they need to. EmployWise features a weekly new feature release program that enables users to enjoy new features. EmployWise also enables users to request training modules for their team members for improvement. Your employees will love how easy it is to use EmployWise. It gives them the ability to manage their own information and access team information when they need to! No more chasing paper and people; no more pain of data-entry! All you have is the latest information. Since we are hosted on the IBM Cloud, your employees can work from anywhere, anytime. Take as much as you need and pay only for what you use.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

From managed service providers and cloud service providers to managed print, VOIP, VARs.

Audience

Large sized Organizations looking for a comprehensive HR software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.3 / 5
support 4.4 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ConnectWise
Founded: 1982
United States
www.connectwise.com/platform/business-management/psa

Company Information

Global Groupware Solutions
Founded: 1995
India
www.employwise.com

Alternatives

Alternatives

Rev.io PSA

Rev.io PSA

Rev.io
ConnectWise PSA

ConnectWise PSA

ConnectWise
AppWise

AppWise

AppDirect

Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Human Resources Features

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Integrations

Acceptto eGuardian
Acronis Cyber Protect
AlertOps
Asset Panda
Auvik
BluLogix
ConnectBooster
ConnectWise ScreenConnect
Contact Science
Field Nation
FixFinder
Goverlan Reach
HubSpot Customer Platform
Kaseya VSA
Liongard
Opsgenie
ScalePad Backup Radar
ScalePad Lifecycle Insights
ScalePad Lifecycle Manager
Vbout

Integrations

Acceptto eGuardian
Acronis Cyber Protect
AlertOps
Asset Panda
Auvik
BluLogix
ConnectBooster
ConnectWise ScreenConnect
Contact Science
Field Nation
FixFinder
Goverlan Reach
HubSpot Customer Platform
Kaseya VSA
Liongard
Opsgenie
ScalePad Backup Radar
ScalePad Lifecycle Insights
ScalePad Lifecycle Manager
Vbout
Claim ConnectWise PSA and update features and information
Claim ConnectWise PSA and update features and information
Claim EmployWise and update features and information
Claim EmployWise and update features and information