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About

Once your customers order, you can help keep them happy with quick, accurate delivery of products and services. Conga Order Management orchestrates the entire order process, from the initial task coordination to provisioning and fulfillment. Your customers get the products and services they want, when they want them. Conga Order Management increases customer satisfaction, with capabilities to manage changes in-flight, better order accuracy, and on-time fulfillment. Capture every order and fulfillment status across all channels in a centralized repository. Get 360 degree visibility into your customers’ entire order history, including expected delivery dates, shipment costs, and taxes.

About

Increasing customer expectations bring reduced customer tolerance to poor quality service and delays in delivery. While customers want to track end-to-end order status on their preferred channels, there is a tendency to cancel or make last-minute changes to orders in the absence of this. The quality of service risk level is further elevated for complex, multi-vendor-created packages due to uncoordinated order processes. Etiya Order Management provides flexible, catalog-driven order capture, decomposition, validation, negotiation, orchestration, and execution with jeopardy, exception, and fall-out management. It flexibly configures and customizes all customer interaction flows between a company and its customers. It captures orders from all sales portals and validates orders to maintain business integrity. It can handle millions of orders per day. Catalog-driven order fulfillment enables operators to speed new offers to market and make fulfillment process changes with ease.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Order Management solution for organizations wanting to manage orders across all their sales channels

Audience

Companies searching for a real-time catalog order management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Conga
Founded: 2006
United States
conga.com/products/conga-order-management

Company Information

Etiya
Founded: 2004
Holland
www.etiya.com/en/products/order-management

Alternatives

Alternatives

XRP WOM

XRP WOM

Meade Willis
Natural Order

Natural Order

Natural Solutions

Categories

Categories

Integrations

Conga Billing
Conga CPQ
Conga Digital Commerce

Integrations

Conga Billing
Conga CPQ
Conga Digital Commerce
Claim Conga Order Management and update features and information
Claim Conga Order Management and update features and information
Claim Etiya Order Management and update features and information
Claim Etiya Order Management and update features and information