Conga Order ManagementConga
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Etiya Order ManagementEtiya
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Related Products
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About
Once your customers order, you can help keep them happy with quick, accurate delivery of products and services. Conga Order Management orchestrates the entire order process, from the initial task coordination to provisioning and fulfillment. Your customers get the products and services they want, when they want them. Conga Order Management increases customer satisfaction, with capabilities to manage changes in-flight, better order accuracy, and on-time fulfillment. Capture every order and fulfillment status across all channels in a centralized repository. Get 360 degree visibility into your customers’ entire order history, including expected delivery dates, shipment costs, and taxes.
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About
Increasing customer expectations bring reduced customer tolerance to poor quality service and delays in delivery. While customers want to track end-to-end order status on their preferred channels, there is a tendency to cancel or make last-minute changes to orders in the absence of this. The quality of service risk level is further elevated for complex, multi-vendor-created packages due to uncoordinated order processes. Etiya Order Management provides flexible, catalog-driven order capture, decomposition, validation, negotiation, orchestration, and execution with jeopardy, exception, and fall-out management. It flexibly configures and customizes all customer interaction flows between a company and its customers. It captures orders from all sales portals and validates orders to maintain business integrity. It can handle millions of orders per day. Catalog-driven order fulfillment enables operators to speed new offers to market and make fulfillment process changes with ease.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Order Management solution for organizations wanting to manage orders across all their sales channels
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Audience
Companies searching for a real-time catalog order management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationConga
Founded: 2006
United States
conga.com/products/conga-order-management
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Company InformationEtiya
Founded: 2004
Holland
www.etiya.com/en/products/order-management
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Categories |
Categories |
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Integrations
Conga Billing
Conga CPQ
Conga Digital Commerce
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