Comm100

Comm100

Comm100 Network Corporation
+
+

Related Products

  • Pylon
    55 Ratings
    Visit Website
  • Social Intents
    20 Ratings
    Visit Website
  • kama DEI
    8 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,426 Ratings
    Visit Website
  • Enterprise Bot
    23 Ratings
    Visit Website
  • HubSpot CRM
    24,178 Ratings
    Visit Website
  • Zoho Assist
    36 Ratings
    Visit Website
  • Pipedrive
    8,713 Ratings
    Visit Website
  • Pulseway
    461 Ratings
    Visit Website
  • Syncro
    450 Ratings
    Visit Website

About

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform. With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services.

About

Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Comm100 can help any contact center, support team, or sales and marketing team looking to deliver better customer service and support.

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$31.00
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Comm100 Network Corporation
Founded: 2009
Canada
www.comm100.com

Company Information

Talkative
Founded: 2015
United Kingdom
talkative.uk

Alternatives

Alternatives

PHP Live!

PHP Live!

PHP Live LLC
Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
CoSurfing

CoSurfing

CoSurfing.net

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Google Analytics
Drupal
Facebook
GoTo Meeting
Instagram
Jiva
LINE
Magento
OnPrintShop
Phone.com
Rambox
Salesforce Service Cloud
Shopify
Telegram
WhatsApp
WordPress
Wufoo
X (Twitter)
Zapier
Zendesk

Integrations

Google Analytics
Drupal
Facebook
GoTo Meeting
Instagram
Jiva
LINE
Magento
OnPrintShop
Phone.com
Rambox
Salesforce Service Cloud
Shopify
Telegram
WhatsApp
WordPress
Wufoo
X (Twitter)
Zapier
Zendesk
Claim Comm100 and update features and information
Claim Comm100 and update features and information
Claim Talkative and update features and information
Claim Talkative and update features and information