Comm100

Comm100

Comm100 Network Corporation
EnConnect

EnConnect

Enqura
+
+

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About

Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform. With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services.

About

AI-powered digital communication product featuring an AI assistant, secure live chat and video calls to streamline interactions, with the added benefit of no human intervention needed. EnConnect enables safe and real-time communication between organizations and clients with digital assistant and secure messaging services. EnConnect’s live chat and high-definition video call capabilities take customer contacts to a new level of security and efficiency.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Comm100 can help any contact center, support team, or sales and marketing team looking to deliver better customer service and support.

Audience

Finance, Banks, Digital Banks, E-Money Institutions, Payment Institutions, Insurance, Government

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$31.00
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Comm100 Network Corporation
Founded: 2009
Canada
www.comm100.com

Company Information

Enqura
Founded: 2014
United Kingdom
www.enqura.com/enconnect/

Alternatives

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy
PHP Live!

PHP Live!

PHP Live LLC

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Integrations

Facebook
GoTo Meeting
Google Analytics
Instagram
Jiva
Joomla!
LINE
OnPrintShop
Phone.com
Rambox
Salesforce
Shopify
Telegram
WeChat
WhatsApp
WordPress
Wufoo
X (Twitter)
Zapier
Zendesk

Integrations

Facebook
GoTo Meeting
Google Analytics
Instagram
Jiva
Joomla!
LINE
OnPrintShop
Phone.com
Rambox
Salesforce
Shopify
Telegram
WeChat
WhatsApp
WordPress
Wufoo
X (Twitter)
Zapier
Zendesk
Claim Comm100 and update features and information
Claim Comm100 and update features and information
Claim EnConnect and update features and information
Claim EnConnect and update features and information