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About

Bringing you closer to your customers via social networking platforms. Create new forms of online communication using modern marketing tools. Knowing why it is crucial to track and measure feedback regarding your products through social media is one thing. Doing so is a completely different story. In order to develop a successful loyalty marketing strategy, you need a powerful, and at the same time practical, solution. Only then can you strengthen the relationships with your audience via online platforms. With customers receiving dozens of product recommendations from your company on a regular basis, it is also crucial to frequently check what they actually think of those offers. This is why we make it our priority to provide you with all the necessary tools. Comarch Social Mining is a robust monitoring system that allows you to examine your customers’ product & service opinions posted via various social media channels.

About

Social insights for the world's most impactful brands. Your reputation is everything. Make sure it’s protected, globally. Talkwalker is your extra set of eyes and ears. Its AI powered analysis provides real time insights into what's happening on all social channels and online media, across 187 languages. This enables you to quickly identify issues and complaints before a crisis hits. Benchmark your brand and campaigns with our proven KPI frameworks. Measure sentiment and brand health. Connect social efforts to real business results and provide your management with instant reports. Compare your results to the competition, across every channel. Discover what customers really think about your brands and products in real time. Maximize the social performance of your communication campaigns with data-driven technology. Find the best stories and the true influencers to boost your brand power. With Quick Search, spot the trending stories on your brand and industry, in real time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and companies looking for a social media marketing tool software solution for their communication needs

Audience

Mid-size to enterprise companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$9,600 per year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Comarch
Founded: 1993
Poland
www.comarch.com/trade-and-services/loyalty-marketing/social-mining/

Company Information

Talkwalker
Founded: 2009
Luxembourg
www.talkwalker.com

Alternatives

Alternatives

Lately

Lately

Lately AI
Social Mention

Social Mention

BrandMentions

Categories

Categories

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Analytics Tools Features

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Integrations

Audiense
Blackbird.AI
Cerby
Check Point Quantum Network Security
Cisco ACI
Conductor
HPE Consumption Analytics
Hootsuite
Huawei FusionStorage
IBM Cloud
Juniper Booking Engine
Microsoft 365
Netino
Oracle Cloud Infrastructure
Tableau
Upfluence
X (Twitter)

Integrations

Audiense
Blackbird.AI
Cerby
Check Point Quantum Network Security
Cisco ACI
Conductor
HPE Consumption Analytics
Hootsuite
Huawei FusionStorage
IBM Cloud
Juniper Booking Engine
Microsoft 365
Netino
Oracle Cloud Infrastructure
Tableau
Upfluence
X (Twitter)
Claim Comarch Social Mining and update features and information
Claim Comarch Social Mining and update features and information
Claim Talkwalker and update features and information
Claim Talkwalker and update features and information