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About

Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days. What types of data does Collectif analyze? support tickets, feedback, interviews, sales calls, reviews, deal reasons, churns reasons. How does it work? Connect the tools used across your company or upload interviews. Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4. Quickly discover issues and opportunities, or even easier — ask your data questions!

About

AI that helps anyone talking to customers to quickly turn any meeting into roadmap clarity. Usermuse joins Zoom, Microsoft Teams, or Google Meet calls. Usermuse generates transcripts and automatically parses those transcripts into product signals (e.g., Needs, Pain Points, and Positive, Neutral & Negative sentiment). Usermuse categorizes, groups, sorts and de-dupes across any number of conversations leaving the Product team with a clear synthesis for product decision making. Product Managers, Designers, and Researchers use Usermuse to conduct their qualitative user research. Sales and Customer Success teams use Usermuse to efficiently and effortlessly deliver back to the Product team any and all insights from their calls with (prospective) customers. Product teams can easily export the resulting synthesis to their favorite collaboration tools.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days

Audience

Product teams at B2B SaaS companies that feel like they are not doing enough customer research or the flow of information from Sales and Customer Support back to the Product team is insufficient.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

€399/month
Free Version
Free Trial

Pricing

$50/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Collectif
Poland
collectif.ai

Company Information

Usermuse
Founded: 2024
United States
www.usermuse.ai

Alternatives

Alternatives

Listen

Listen

Listen Labs

Categories

Categories

Integrations

Google Business Profile
Google Meet
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Segment
Trustpilot
Typeform
Zapier
Zendesk
Zoom

Integrations

Google Business Profile
Google Meet
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Segment
Trustpilot
Typeform
Zapier
Zendesk
Zoom
Claim Collectif and update features and information
Claim Collectif and update features and information
Claim Usermuse and update features and information
Claim Usermuse and update features and information