Cogsdale Customer Service ManagementCogsdale
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Related Products
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About
Cogsdale Customer Service Management (CSM) enables clients to seamlessly integrate superior customer relationship management (CRM) with their daily business process requirements. Purpose-built to accommodate the complex billing requirements of municipalities and utilities, Cogsdale CSM streamlines operations, cuts costs, and delivers the best quality services to their customers. The solution also enables users to schedule service orders, view active connections and payment history, and create payment schedules. Cogsdale offers a best-of-breed customer information system that includes: financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks, and online credit checks. Cogsdale has been delivering powerful, integrated information solutions since 1997.
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About
UnderScope Map lets you store utility data, manage construction schedules, handle locating tickets, and track product distribution on a single platform. All data is connected to an interactive map for quick access and planning.
Main features:
Utility Data Management:
Keep track of utility lines, damages, and infrastructure with an interactive map.
Products Distribution and inventory management:
Add your products and sell them directly to utility companies and contractors
Utility construction works data management :
Digitally manage worksite details, documentation, and specifications.
Utility Locating ticketing system:
The utility locating ticketing system manages requests to check for underground utilities before digging.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Public sector and/or local government utilities seeking a solution to improve and manage their operations
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Audience
Utility providers, infrastructure contractors, and businesses in the utility sector seeking an integrated platform to manage data, optimize operations, and improve product distribution and utility construction management
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$30/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCogsdale
Founded: 1997
Canada
www.cogsdale.com
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Company InformationUnderScope Map
Founded: 2018
United Kingdom
www.underscopemap.com
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Categories |
Categories |
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Utility Management Systems Features
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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Utility Management Systems Features
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
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