Related Products
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About
Cobrowse.io is a cutting-edge co-browsing platform designed to enhance customer support by allowing agents to interact directly with customers' web or mobile experiences in real time. By sharing live screens, agents can guide customers through complex processes, troubleshoot issues, and answer questions with high precision. The platform supports seamless integration with other customer service tools and offers privacy features, such as automatic redaction, to ensure data security. Cobrowse.io’s solution boosts agent efficiency, reduces resolution time, and improves customer satisfaction by creating more personalized, effective interactions.
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About
Cobrowse rich content at ultra high speeds without enduring installs. Deploy Samesurf out of the box without writing or including code. Enjoy the cobrowse experience from any mobile device or browser. Share crystal clear content in real time without latency or pixelation. Pass control within the same page without taking over the desktop. Protect sensitive data via single tab sharing, redaction & field blocking. Embed Samesurf within any website, application or user experience. Use the only collaboration platform backed by five co-browsing patents. Empower sales and support teams to meaningfully engage your clients and prospects in real-time. Start or join instant meetings and webinars with nothing more than a standard web browser. Infuse visual context into every online interaction via our robust and install-free cobrowse platform. Deliver seamless presentations and demos from any device without the hassles of screen sharing.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses in customer service, particularly those in telecom, healthcare, retail, and financial services, looking to enhance real-time support and improve customer engagement through co-browsing technology
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Audience
Companies seeking a cloud cobrowse software solution for video chat, screen redaction, in-page control passing, and document sharing
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$18 per month
Free Version
Free Trial
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Pricing
$10 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCobrowse.io
Founded: 2018
United States
cobrowse.io
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Company InformationSamesurf
Founded: 2009
United States
www.samesurf.com
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Categories |
Categories |
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Integrations
Cornerstone LMS
Freshdesk
Genesys Cloud CX
Intercom
Salesforce
Totality
Zendesk
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Integrations
Cornerstone LMS
Freshdesk
Genesys Cloud CX
Intercom
Salesforce
Totality
Zendesk
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