CloudphonySandeshLIVE
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OrboxORBCOM
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Related Products
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About
You have big idea to establish a call centre but afraid to the capital investment. In call centre telecom system is the backbone. Most of the call centre providing sales lead or customer support are required multichannel phone numbers. We are pleased to help you in corder to setup your very own call centre with out telecom hardwares you can use your existing hardware with fully manage services. Need to setup call centre we offer most competitive and cost effective solution for your existing or growing setup. No capital investment. Selection of word wide local number. Choice of single channel, dualchannel or multichannel telephone numbers (DID) from 79 countries. Unlimited in coming minutes. Flexible packages for outgoing minutes and international minutes. Customised IVR. Flexible contract. No hardware necessary. Easy to manage. Full support integration with the CRM system or client database.
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About
Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Call centers and businesses looking for a cloud call center software solution for their business needs
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Audience
Companies searching for a powerful Call Center solution to improve customer service
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSandeshLIVE
cloudphony.com/call-centre-solution/
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Company InformationORBCOM
Founded: 2002
Portugal
orbcom.pt/our-products/orbox/
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Alternatives |
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Categories |
Categories |
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Business Phone Systems Features
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP Features
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Unified Communications Features
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
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Integrations
Microsoft Entra ID
MySQL
PostgreSQL
SQL Server
SQLite
Salesforce
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Integrations
Microsoft Entra ID
MySQL
PostgreSQL
SQL Server
SQLite
Salesforce
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