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About

Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible.

About

Unwink AI is an advanced customer intelligence platform designed to process and analyze both structured and unstructured feedback data. It uses AI-powered tools to extract valuable insights, automate complex workflows, and provide real-time reports that help businesses enhance customer experiences, boost product development, and improve operational efficiency. With features like sentiment analysis, multilingual support, and personalized AI assistants, Unwink AI enables teams to quickly detect trends, manage feedback loops, and make data-driven decisions that elevate customer satisfaction and optimize business strategies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a solution providing AI-based insights to increase customer loyalty and retention

Audience

Businesses of all sizes looking to optimize customer feedback management, improve decision-making, and enhance product or service offerings through AI-powered analytics and automation tools

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cloud4Feed
Turkey
www.cloud4feed.com/index/listen

Company Information

Unwink AI
unwink.ai/

Alternatives

Alternatives

Hello Customer

Hello Customer

Insider Metrics
Prodsight

Prodsight

Product Insight

Categories

Categories

Integrations

HTML
Intercom
Salesforce
Zendesk

Integrations

HTML
Intercom
Salesforce
Zendesk
Claim Cloud4Feed and update features and information
Claim Cloud4Feed and update features and information
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