Clientpulse vs. Fullstory Comparison


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About Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.	About Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors	Audience Product teams, Data teams, Engineering Teams,
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $30 per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Clientpulse United States clientpulse.ai/	Company Information Fullstory Founded: 2012 United States www.fullstory.com
Alternatives GetWhy	Alternatives Smartlook
Fullstory	Mouseflow
Collectif	Pendo
Questly AI Questly	Heap Contentsquare
Userback View All	UserX View All
Categories User Research	Categories Conversion Rate Optimization Customer Data Platforms (CDP) Customer Experience Customer Feedback Customer Journey Mapping Tools Digital Analytics eCommerce Analytics Heatmap Insight Engines Mobile App Analytics Mobile App Optimization Product Analytics Sentiment Analysis Session Replay User Research UX Web Analytics Website Optimization Tools
	Show More Features Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Feedback Features Alerts / Notifications Behavior Analytics Bug Reports Community Feedback Tools Live Chat Negative Feedback Management Net Promoter Score (NPS) Screenshot / Screen Capture Surveys User Testing Tools Video Feedback Visual Feedback Tools Voice of the Customer (VoC) Website Feedback Heatmap Features Behavioral Mapping Dashboard Dynamic Maps Element Analytics Embeddable Maps For Sales For Science Radial Mapping Territorial Mapping Website Analytics Session Replay Features Eye Tracking Form Analytics Heatmaps Mouse Tracking Optimization Tools Session Recording Surveys User Experience Analysis User Feedback Visitor Segmentation UX Features Animation For Mobile For Websites Heatmaps Prototyping Screen Activity Recording Unmoderated Testing Usability Testing User Journeys User Research Web Analytics Features Campaign Management Conversion Tracking Form Analytics Goal Tracking Keyword Tracking Multiple Site Management Pageview Tracking Referral Source Tracking Site Search Tracking Time on Site Tracking User Interaction Tracking Website Optimization Tools Features Competitor Analysis Content Management Keyword Research Tools Link Management Performance Metrics Problem Area Alerts
Integrations Intercom Zendesk Canopy Chameleon Convert Experiences Drift Freshpaint Invoca Jira Service Management KonnectzIT Microsoft Excel Mixpanel Nekton.ai PathPilot Product-Led Alliance Quickwork Supaboard Trustpilot Typeform WordPress Show More Integrations View All 9 Integrations	Integrations Intercom Zendesk Canopy Chameleon Convert Experiences Drift Freshpaint Invoca Jira Service Management KonnectzIT Microsoft Excel Mixpanel Nekton.ai PathPilot Product-Led Alliance Quickwork Supaboard Trustpilot Typeform WordPress Show More Integrations View All 62 Integrations
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