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About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

About

Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days. What types of data does Collectif analyze? support tickets, feedback, interviews, sales calls, reviews, deal reasons, churns reasons. How does it work? Connect the tools used across your company or upload interviews. Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4. Quickly discover issues and opportunities, or even easier — ask your data questions!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Audience

Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$30 per month
Free Version
Free Trial

Pricing

€399/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Clientpulse
United States
clientpulse.ai/

Company Information

Collectif
Poland
collectif.ai

Alternatives

Alternatives

Questly AI

Questly AI

Questly
Listen

Listen

Listen Labs

Categories

Categories

Integrations

Trustpilot
Typeform
Zendesk
App Store
Freshdesk
Google Business Profile
Google Play
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Excel
Segment
Zapier

Integrations

Trustpilot
Typeform
Zendesk
App Store
Freshdesk
Google Business Profile
Google Play
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Excel
Segment
Zapier
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