+
+

Related Products

  • Social Intents
    20 Ratings
    Visit Website
  • BrandMail
    282 Ratings
    Visit Website
  • SurveySparrow
    2,977 Ratings
    Visit Website
  • Birdeye
    4,142 Ratings
    Visit Website
  • Twilio Messaging
    1,023 Ratings
    Visit Website
  • EngageBay
    1,485 Ratings
    Visit Website
  • REVIEWS.io
    575 Ratings
    Visit Website
  • viewneo
    51 Ratings
    Visit Website
  • Employee Advocacy by Sprout Social
    62 Ratings
    Visit Website
  • Sogolytics
    863 Ratings
    Visit Website

About

Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.

About

Monitor, generate, and evaluate your company's online customer ratings easily and effectively with Retamo. Achieve the best possible reputation on the Internet. Take a look at how you can easily and effectively benefit from your company's reviews with Retamo. Monitor the customer ratings of your company and your competitors on over 50 rating portals on the Internet. Mobilize your satisfied customers to submit a positive rating on the rating portals of your choice. Strengthen your company's online reputation. Gain, even more, leads and new customers. Share positive reviews on social media or embed them directly on your website with just a few clicks. Analyze the performance and development of your company and your competitors using reliable key figures. Store the rating portals and social networks on which your company is represented and always keep track of all ratings. Have the ratings of your company displayed across platforms according to certain criteria.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes that want to convert website visitors to happy customers

Audience

Businesses seeking a solution to generate, monitor, and analyze customer ratings or feedback

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per month
Free Version
Free Trial

Pricing

€19 per account per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ClickDesk
Founded: 2011
United States
www.clickdesk.com

Company Information

Retamo
Germany
retamo.de/

Alternatives

Alternatives

Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Integrations

Facebook
ActiveCampaign
Basecamp
CS-Cart Multi-Vendor
CS-Cart Store Builder
Capsule
Doctify
Glassdoor
Gmail
Google Analytics
Hipsocial
Indeed
InsertChat
Nimble
Slack
Smartsheet
SurveyMethods
Trusted Shops
Tumblr
WordPress

Integrations

Facebook
ActiveCampaign
Basecamp
CS-Cart Multi-Vendor
CS-Cart Store Builder
Capsule
Doctify
Glassdoor
Gmail
Google Analytics
Hipsocial
Indeed
InsertChat
Nimble
Slack
Smartsheet
SurveyMethods
Trusted Shops
Tumblr
WordPress
Claim ClickDesk and update features and information
Claim ClickDesk and update features and information
Claim Retamo and update features and information
Claim Retamo and update features and information