Oak ClarifyOak Innovation
|
VSLogger Call RecorderVersadial Solutions
|
|||||
Related Products
|
||||||
About
Take control of your communications with Oak's intelligent, industry compliant call recording solution for any phone system. Oak brings compliant recording to Microsoft Teams. With the move to remote working, Microsoft Teams has become one of the de facto communication tools, and we have the recording solution for you.Our call recording solutions are FCA, PCI DSS, MiFID II, GDPR, and HIPAA compliant out of the box. Layered with advanced security policies and features. Transcriptions, automated scoring, reports, alerts, and a lot more. Our sophisticated AIs can interrogate your recordings, alleviating manual intervention. Our quality management tools allow you to score performance based on individuals, departments, sites, and overall. View recordings directly from your CRM. Use our many off-the-shelf integrations, like with Salesforce, or use our API to get exactly what you need.
|
About
Versadial’s VSLogger recorder combines call recording, quality control, live team performance dashboards, and in-depth reporting to provide you a powerful incident recreation and workforce optimization tool.
RELIABLE: Runs for years unattended
INNOVATIVE: 2-3 major upgrades per year and custom development
INTUITIVE: Quick training time & low total cost of ownership
SCALABLE: Record 2 to 9999 lines
COMPATIBLE: Tested on a variety of established PBX manufacturers
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies in need of an industry compliant call recording solution
|
Audience
Small to medium sized businesses that need to record anywhere from 4 to 1000 phones within their business for liability or training.
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
$96/Channel/Year
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationOak Innovation
Founded: 1987
United Kingdom
www.oakinnovate.com/call-recording
|
Company InformationVersadial Solutions
Founded: 1994
United States
www.versadial.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|||||
|
||||||
|
|
|||||
Categories |
Categories |
|||||
Call Recording Features
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Business Intelligence Features
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Tracking Features
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking
|
||||||
Integrations
Microsoft Teams
Salesforce
|
||||||
|
|