Oak Clarify

Oak Clarify

Oak Innovation
VSLogger Call Recorder

VSLogger Call Recorder

Versadial Solutions
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About

Take control of your communications with Oak's intelligent, industry compliant call recording solution for any phone system. Oak brings compliant recording to Microsoft Teams. With the move to remote working, Microsoft Teams has become one of the de facto communication tools, and we have the recording solution for you.Our call recording solutions are FCA, PCI DSS, MiFID II, GDPR, and HIPAA compliant out of the box. Layered with advanced security policies and features. Transcriptions, automated scoring, reports, alerts, and a lot more. Our sophisticated AIs can interrogate your recordings, alleviating manual intervention. Our quality management tools allow you to score performance based on individuals, departments, sites, and overall. View recordings directly from your CRM. Use our many off-the-shelf integrations, like with Salesforce, or use our API to get exactly what you need.

About

Versadial’s VSLogger recorder combines call recording, quality control, live team performance dashboards, and in-depth reporting to provide you a powerful incident recreation and workforce optimization tool. RELIABLE: Runs for years unattended INNOVATIVE: 2-3 major upgrades per year and custom development INTUITIVE: Quick training time & low total cost of ownership SCALABLE: Record 2 to 9999 lines COMPATIBLE: Tested on a variety of established PBX manufacturers

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of an industry compliant call recording solution

Audience

Small to medium sized businesses that need to record anywhere from 4 to 1000 phones within their business for liability or training.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$96/Channel/Year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Oak Innovation
Founded: 1987
United Kingdom
www.oakinnovate.com/call-recording

Company Information

Versadial Solutions
Founded: 1994
United States
www.versadial.com

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Categories

Categories

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Integrations

Microsoft Teams
Salesforce

Integrations

Microsoft Teams
Salesforce
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