CivicPlus 311 CRM SystemCivicPlus
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PubWorksTracker Software
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Related Products
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About
Where other solutions fall short, CivicPlus 311 CRM System succeeds. You’ll find everything you need to track and complete your work in one easy-to-use package. Give your staff modern tools to do their job with CivicPlus 311 CRM System. Use CivicPlus 311 CRM System data to make your budget go further while planning for the future. Eliminate duplicate requests and know exactly where issues are, and what they look like, before going onsite. Brandable mobile app, embeddable website portal, Facebook app, & call taker interface. Route and assign service requests based on location & category. Automatically detect duplicate requests before they're submitted. Resolve requests faster with category-specific questions. Protect privacy & increase visibility with request types. Respond to the public with status updates or follow-up questions.
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About
PubWorks products each work independently at the same time connecting to make a comprehensive Public Works Software Solution. If you are looking for an in-depth set of products that are easy to use, look no further than PubWorks. Our sales consultants are happy to help you customize a package of products that works best for your needs. Public Works work orders are a critical function for the whole department. We help you increase your departments’ efficiency and with our Work Order app, your scheduled maintenance plan won’t fall through the cracks. Your Public Works work orders will be easier and can be applied to any set of assets. PubWorks Service Requests module is the way to track your demand maintenance and keep your community running smoothly. You can track Service Requests, from initiation through to the work order and on to completion.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Local governments searching for a modern public service software solution to keep up with council, citizens, and staff expectations
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Audience
Public Works software for anyone
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCivicPlus
Founded: 2001
United States
www.civicplus.com/citizen-request-management/
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Company InformationTracker Software
Founded: 1997
United States
www.pubworks.com
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Categories |
Categories |
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Public Works Features
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
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