Cisco Webex SupportCisco
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ISL Light Remote DesktopISL Online
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About
You’ve got their back. And we’ve got yours. Provide real-time support and customer service to customers anywhere in the world. Decrease call times, get faster resolutions, and reduce overall costs. With Cisco Webex Support, you meet and exceed expectations. A dynamic platform for remote technical support. Provide remote support around the clock, and the globe. Growing your business means being there when your customers need you. Build your business with outstanding service that’s accessible from anywhere. Less waiting. Less frustration. Happier customers. Your users can click for help from within your product, your site, or an email. They’ll be automatically queued and routed so they can get help fast and get back to work. A powerful toolbox for an all-star team. Give reps the tools they need to really shine. Support up to 5 customers at a time, work across platforms and jump firewalls in an instant.
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About
ISL Light is an easy-to-use remote desktop software for security-conscious users. It comes at a great price-performance. ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: single-sign-on (SSO), session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes that want an effective remote support and remote desktop solution
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Audience
IT companies of all sizes in all industries looking for a secure and easy-to-use remote desktop software.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$125/year
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCisco
Founded: 1984
United States
www.webex.com/remote-support.html
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Company InformationISL Online
Founded: 2001
Slovenia
www.islonline.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Remote Desktop Features
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
IT Management Features
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Remote Work Features
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Screen Sharing Features
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
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Integrations
Autotask PSA
BMC Helix ITSM
Barracuda PST Enterprise
Bitrix24
Freshdesk
LanScope Cat
ThreatAware
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Integrations
Autotask PSA
BMC Helix ITSM
Barracuda PST Enterprise
Bitrix24
Freshdesk
LanScope Cat
ThreatAware
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