Webex AI AgentWebex
|
||||||
Related Products
|
||||||
About
Train agents with your knowledge base and business playbook, and then let AI help you solve complex and open-ended business challenges with AI-generated workflows. Democratize prescriptive, predictive & descriptive insights and let your business stakeholders trigger the subsequent recommended business actions. Empower your business users to explore data using simple natural language to make decisions faster instead of always making ad-hoc data requests. Utilize adaptive AI to generate insights summaries accessible and comprehensible to all user personas, ensuring tailored information delivery for diverse needs and understanding levels.
|
About
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Businesses requiring a solution to seamlessly create custom AI agents
|
Audience
Customer service managers wanting a tool to enhance support operations with AI-driven, personalized self-service solutions across multiple communication channels
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationCimba
Founded: 2023
United States
www.cimba.ai/
|
Company InformationWebex
Founded: 1995
United States
www.webex.ai/ai-agent.html
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Integrations
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Super Intern
Webex Contact Center
WhatsApp
|
Integrations
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Super Intern
Webex Contact Center
WhatsApp
|
|||||
|
|
|