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About

Use ChipBot to guide and help customers anywhere on your website. Revolutionizing website experiences, ChipBot turns tedious support into your greatest utility. ChipBot is on a mission to eliminate the redundant busy work plaguing small businesses everywhere. Wouldn’t it be nice if customers could self-service their support without sacrificing overall experience? Introducing ChipBot, an automated customer experience bot that uses collective intelligence to revamp support initiatives. ChipBot ensures you only answer commonly asked questions once, all while unlocking key user data you’ve been missing on the back end. We’ve built it to solve the pain points associated with live chat (overly-scripted flows, high operating costs, disappointing ROI) while capitalizing on its real value (conversion optimization, automated support, collective intelligence capabilities). Our goal is to challenge your perceptions around live chat and offer an innovative alternative for all needs.

About

There are only a few reasons why shoppers abandon their carts. Using live chat can help with price issues - people price check all the time. By chatting with them, you reassure and build rapport with them, giving them a reason to buy from you. Window shopping - shoppers want to know what colors and sizes are in stock. Checkout problems - the importance of assisting shoppers as they checkout goes without saying. People love a discount - wouldn't it be nice to offer visitors a discount via chat? You may just sway their decision to purchase. To fully understand why this is so, put yourself in the shoes of your customers. Consider the last time you used live chat in your everyday life. Maybe it was when you where shopping or had an issue with a service. Wasn’t live chat easier than calling, waiting on hold and then talking to someone who was hard to understand? Chat is instant, easy & skyrockets customer satisfaction.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and businesses looking for an automated customer experience bot solution

Audience

Companies of all sizes and enterprises in need of a solution to improve their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
Free Version
Free Trial

Pricing

$ 97 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ChipBot
Founded: 2018
United States
getchipbot.com

Company Information

Rhino Support
Founded: 2010
United States
www.rhinosupport.com/newchat/RS-tour/help-desk2.php

Alternatives

Alternatives

IOdesk

IOdesk

Xenolith

Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

AEM Journaler
Carrd
GoDaddy Email
Google Sites
Magento
Shopify
Squarespace
Stackreaction
Webflow
Weebly
Wix
WooCommerce
WordPress
Wufoo

Integrations

AEM Journaler
Carrd
GoDaddy Email
Google Sites
Magento
Shopify
Squarespace
Stackreaction
Webflow
Weebly
Wix
WooCommerce
WordPress
Wufoo
Claim ChipBot and update features and information
Claim ChipBot and update features and information
Claim Rhino Support and update features and information
Claim Rhino Support and update features and information