Related Products
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About
Use ChipBot to guide and help customers anywhere on your website. Revolutionizing website experiences, ChipBot turns tedious support into your greatest utility. ChipBot is on a mission to eliminate the redundant busy work plaguing small businesses everywhere. Wouldn’t it be nice if customers could self-service their support without sacrificing overall experience? Introducing ChipBot, an automated customer experience bot that uses collective intelligence to revamp support initiatives. ChipBot ensures you only answer commonly asked questions once, all while unlocking key user data you’ve been missing on the back end. We’ve built it to solve the pain points associated with live chat (overly-scripted flows, high operating costs, disappointing ROI) while capitalizing on its real value (conversion optimization, automated support, collective intelligence capabilities). Our goal is to challenge your perceptions around live chat and offer an innovative alternative for all needs.
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About
There are only a few reasons why shoppers abandon their carts. Using live chat can help with price issues - people price check all the time. By chatting with them, you reassure and build rapport with them, giving them a reason to buy from you. Window shopping - shoppers want to know what colors and sizes are in stock. Checkout problems - the importance of assisting shoppers as they checkout goes without saying. People love a discount - wouldn't it be nice to offer visitors a discount via chat? You may just sway their decision to purchase. To fully understand why this is so, put yourself in the shoes of your customers. Consider the last time you used live chat in your everyday life. Maybe it was when you where shopping or had an issue with a service. Wasn’t live chat easier than calling, waiting on hold and then talking to someone who was hard to understand? Chat is instant, easy & skyrockets customer satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses looking for an automated customer experience bot solution
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Audience
Companies of all sizes and enterprises in need of a solution to improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per month
Free Version
Free Trial
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Pricing
$ 97 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationChipBot
Founded: 2018
United States
getchipbot.com
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Company InformationRhino Support
Founded: 2010
United States
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
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Alternatives |
Alternatives |
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
AEM Journaler
Carrd
GoDaddy Email
Google Sites
Magento
Shopify
Squarespace
Stackreaction
Webflow
Weebly
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Integrations
AEM Journaler
Carrd
GoDaddy Email
Google Sites
Magento
Shopify
Squarespace
Stackreaction
Webflow
Weebly
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