Cognigy.AINiCE Cognigy
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Related Products
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About
Just connect your data sources and get a ChatGPT-like chatbot for your data. Then add it as a widget to your website or chat with it through our integrations or API.
Chatbase is an AI chatbot builder, it trains ChatGPT on your data and lets you add a chat widget to your website. Just upload a document or add a link to your website and get a chatbot that can answer any question about their content.
Currently, you can upload one or multiple files (.pdf, .txt, .doc, .docx), paste text, or add a link to your website to be scraped.
You can edit the base prompt and give your chatbot a name, personality traits and instructions on how to answer questions ex. (only answer in French).
The content of the document is hosted on secure GCP/AWS servers in us-east.
You can embed an iframe or add a chat bubble to the bottom right of your website. To do that, create a chatbot and click "Embed on website". You can also use the API to communicate with your chatbot anywhere!
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About
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that want to create a custom ChatGPT chatbot based on their data
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Audience
Enterprise contact centers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationChatbase
Founded: 2023
Canada
www.chatbase.co
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Company InformationNiCE Cognigy
Germany / United States
www.cognigy.com
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Categories |
Categories |
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Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Artificial Intelligence Features
Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
IVR Features
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
Facebook Messenger
Slack
8x8 Contact Center
Alexa
Axis LMS
BambooHR
Confluence
Dialogflow
Firebase
HubSpot CRM
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Integrations
Facebook Messenger
Slack
8x8 Contact Center
Alexa
Axis LMS
BambooHR
Confluence
Dialogflow
Firebase
HubSpot CRM
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