ChatInsight.AISand Studio
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Visual AssistanceOptimaTech Limited
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Related Products
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About
ChatInsight, an AI-powered Q&A chatbot, utilizes the Large Language Model (LLM) to offer accurate, multilingual and 24/7 consulting services based on semantic understanding. It can be trained with a customized knowledge base to answer enterprise-specific questions that makes further breakthrough on large language models like ChatGPT. It extends to various applications such as sales consultation, customer support, training, pre-sales, and post-sales inquiries according to the business's needs.
Employee Training: Accelerate onboarding by granting new hires access to files, documents, wikis & more.
Supercharge IT Support: Equip IT workers with step-by-step guidance and troubleshooting advice for faster issue resolution.
Customer Support: Aid support agents with necessary assistance and FAQs for prompt customer issue resolution.
Marketing Support: Develop private, login-required documentation for employees or clients.
Sales Assistant: Empower sales teams with instant access.
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About
Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
CEOs, CTOs, decision makers, HR professionals
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Audience
Field Service and Maintenance, Manufacturing and Production, Construction and Engineering, IT and Telecom, Insurance, Training and Development, Quality Assurance and Inspection, Facilities Management
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$50/month/5 users
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSand Studio
Founded: 2011
Singapore
www.airdroid.com/chatinsight/
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Company InformationOptimaTech Limited
Founded: 2023
New Zealand
www.optimatech.co.nz/
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
No info available.
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Integrations
No info available.
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