ChatHelp.ai vs. Guru Comparison


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Our widgets are free of charge and easy to implement, and we're constantly working on adding more data — information is power, and we’re here to power up your website. 16 Ratings Visit Website Pylon Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels 62 Ratings Visit Website TablesReady Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download. 85 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 7,635 Ratings Visit Website StackAI StackAI is an enterprise AI automation platform to build end-to-end internal tools and processes with AI agents in a fully compliant and secure way. Designed for large organizations, it enables teams to automate complex workflows across operations, compliance, finance, IT, and support without heavy engineering. 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Users can obtain firmographics, financial details, risk indicators, and other insights by typing natural language queries, saving time and improving decision-making accuracy. The platform leverages Dun & Bradstreet’s Data Cloud to provide real-time, up-to-date company information. It also tracks data sources and allows users to reference previous queries for compliance and verification. ChatD&B supports customer service by answering questions about Dun & Bradstreet’s products and services. Overall, it streamlines business research and boosts productivity through an intuitive, conversational experience. Visit Website WaitWell WaitWell is a secure, scalable queue management and appointment scheduling platform that helps organizations reduce wait times and streamline service delivery across single or multi-location environments. Customers can book appointments or join virtual queues through QR codes, web links, SMS, kiosks, or by chatting directly with Waillo, an AI-powered assistant. Waillo answers customer questions using natural language, explains services, and routes customers into the correct queue or appointment, creating a conversational way to join the line and get help. Once enrolled, customers receive real-time updates and AI-powered wait time estimates. WaitWell includes robust real-time reporting and dashboards. Waillo Insights builds on this foundation by allowing managers to ask plain-language questions about operational data to quickly identify bottlenecks, understand performance trends, and improve staffing decisions. 160 Ratings Visit Website UptimeRobot UptimeRobot is a website monitoring service with a forever free plan that lets you register with just an email and monitor up to 50 websites, servers, or keywords with 5-minute intervals. Setup takes only a few clicks. For faster checks and advanced features, paid plans offer 1-minute or 30-second intervals, along with SSL certificate, domain expiry, and heartbeat (cron job) monitoring. You can also create up to 100 status pages, customize them to match your brand, protect them with a password, and allow subscribers to receive updates. Get notified instantly via email, SMS, voice calls, or integrations with Slack, Zapier, PagerDuty, Splunk On-Call, Telegram, Webhooks, Discord, Mattermost, Pushbullet, Microsoft Teams, Google Chat, Pushover, and more. Mobile push notifications are available through the iOS and Android apps. Other features include maintenance windows, incident tracking with root cause analysis, tags, comments, and filters. Share account with other team members. 764 Ratings Visit Website Referral Factory Referral Factory makes it easy to launch and manage referral programs and affiliate programs, without writing a single line of code. Use our AI-powered referral program generator to create fully branded campaigns in seconds. Access 100,000+ verified affiliates to promote your business. 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About 👉 Chat with Private AI Knowledge Base - Increase daily work efficiency, by having an AI assistant, who knows everything about your business & competitors, your work or studies... 👉 Save time & money on customer support. Drive more sales, by letting AI interact with potential customers 24/7, via Website Chat Widget. Train AI with your Website data & other documentation! 🔜 Understand your customers better with AI-powered Feedback, Voting, and Survey Widgets! 🔜 Chat with the latest Open AI models, and get answers to any question with up-to-date information. Our Chatbot is trained with 10000+ best business, work, study, etc. prompts. ✔️ Supported file formats: pdf, doc, docx, ppt, pptx, xls, xlsx, csv, json, epub, mp3, jpg, jpeg, png ✔️ WordPress Plugin ✔️ YouTube Transcripts ✔️ Analyze Yelp Reviews ✔️ +40 Languages ✔️ Create an AI-powered Website Chat Widget. ✔️ Create a Custom AI-powered Knowledge Base 🔜 Zapier, Notion, Zendesk, HubSpot, Trello, Monday.com, Slack..	About Guru is the AI Source of Truth for your company. It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work. Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow. Every answer shows where it came from, inherits existing permissions, and stays accurate automatically through built-in verification and expert updates. By connecting knowledge, making it accessible everywhere, and keeping it trustworthy automatically, Guru eliminates manual searches and ensures everyone—human or AI—works from the same truth.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Small & Medium Business	Audience All departments and company sizes
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29/month/user Free Version Free Trial	Pricing $25 Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.8 / 5 design 4.9 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information ChatHelp.ai Founded: 2023 Latvia chathelp.ai/	Company Information Guru Founded: 2013 United States www.getguru.com
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Categories AI Tools	Categories AI Customer Service AI IT Agents AI Tools Contact Center Knowledge Base Corporate Wiki Customer Service Employee Communication Tools Enterprise Search Internal Communications Intranet Knowledge Management Marketing Sales Sales Enablement Site Search Team Communication
	Show More Features Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback Enterprise Search Features AI / Machine Learning eDiscovery Faceted Search / Filtering Full Text Search Fuzzy Search Indexing Text Analytics Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Intranet Features Activity / News Feed Blogs Calendar Management Content Management Discussions / Forums Employee Directory Knowledge Management Policy Management Search Wiki Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal Sales Enablement Features Collaboration Contact Management Content Management Document Management Goals / Quota Management Lead Management Meeting Management Performance Management Presentation Management Proposal Management Territory Management Training Management Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing
Integrations HubSpot CRM HubSpot Customer Platform Notion Slack Trello Zapier Zendesk monday.com Charlie HR HR Cloud Haystack Lano Microsoft Azure Nango Oliv Personio Ping Identity SpotDraft TriNet Wrike Show More Integrations View All 11 Integrations	Integrations HubSpot CRM HubSpot Customer Platform Notion Slack Trello Zapier Zendesk monday.com Charlie HR HR Cloud Haystack Lano Microsoft Azure Nango Oliv Personio Ping Identity SpotDraft TriNet Wrike Show More Integrations View All 133 Integrations
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