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About

Chaskiq is an open source messaging platform that enhances communication between support, sales, and marketing teams and their customers. It offers a robust web chat system with video call capabilities, onboarding tours, one-off messages, and newsletter campaigns. The platform supports unlimited inboxes, consolidating conversations from various sources such as Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. Chaskiq's automation features include routing bots for automating conversations, outbound and inbound automation, audience targeting, and a route editor. Users can send mass emails, display banners, pop-ups, or guided tours to engage visitors at optimal moments. The help center allows companies to organize and present help content through articles categorized for easy access. Reporting tools enable the creation of customized reports with visually appealing graphics, even incorporating data from external services.

About

eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. Rated #1 by analysts, it has been enabling businesses to transform chat customer support experiences for its customers for more than a decade. The live chat software is an integral part of eGain’s customer engagement software suite. It integrates seamlessly with the other social experience, web experience, and contact center applications in the suite. eGain Chat offers endless sales and service opportunities when combined with companion products:

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses wanting a solution to streamline customer engagement and improve their marketing strategies

Audience

Companies of all sizes seeking a tool to give real-time chat assistance to website visitors

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chaskiq
Founded: 2019
Chile
chaskiq.io

Company Information

eGain
Founded: 1997
United States
www.egain.com/products/live-chat-software/

Alternatives

Alternatives

ProProfs Chat

ProProfs Chat

ProProfs
Cognigy.AI

Cognigy.AI

Cognigy
Hippo

Hippo

JungleWorks
ICE Chat

ICE Chat

Etech Global Services

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Boost.ai
Calendly
Clearbit
Facebook
Facebook Messenger
FullContact
GraphQL
Gumroad
Instagram
Majesco
NovelVox Agent Accelerator
OAuth
Pipedrive
Reveniu
Slack
Telegram
Twilio
UniAgent
WhatsApp
X (Twitter)

Integrations

Boost.ai
Calendly
Clearbit
Facebook
Facebook Messenger
FullContact
GraphQL
Gumroad
Instagram
Majesco
NovelVox Agent Accelerator
OAuth
Pipedrive
Reveniu
Slack
Telegram
Twilio
UniAgent
WhatsApp
X (Twitter)
Claim Chaskiq and update features and information
Claim Chaskiq and update features and information
Claim eGain Chat and update features and information
Claim eGain Chat and update features and information