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About

Communication and team work are vital for providing quality health care to patients. According to a study, ineffective care team communication was found to be the root cause of around 66% of medical errors. Collaboration is the key for healthcare providers to ensure that the patient's diagnosis and treatment plans are properly co-ordinated among the care team. Charmconnect helps providers and stakeholders in patient care to communicate effectively by providing instant access to patient health information, around which care discussions can be organized. External chat allows providers to chat with providers from other practices or hospitals to discuss a patient or to share medical records securely. The care team has the option of enabling Patient channels for select patients or patient caregivers that helps patients to chat with the care team seamlessly, resulting in quicker attention to their health problems. It greatly mitigates health risks caused due to communication delays.

About

Never has communicating with the care team been so smart and easy. Designed to transcend geographic and organizational barriers, our proprietary software connects you to the right person, right when you need them. PerfectServe compiles and maintain all the workflow rules, call schedules and contact preferences for every workgroup, practice and care team member. Never worry about figuring out who’s on call. Dynamic Intelligent Routing® connects you to the right person who can take action at that moment. All you need to know is the patient’s name. PerfectServe® instantly shows and connects you to the team members caring for that patient at that time. Support patients before, during, and after care with automated messaging and secure virtual visits. Include family members when needed. Improve patients' call-in experience by empowering operators with easy-to-use call management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Health centers looking for a HIPAA compliant secure instant messaging platform o seamlessly interact with patients and practice members

Audience

Hospitals and doctors interested in communicating with care teams and patients, and scheduling

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CharmConnect
www.charmhealth.com/connect/

Company Information

PerfectServe
United States
www.perfectserve.com

Alternatives

Alternatives

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim CharmConnect and update features and information
Claim CharmConnect and update features and information
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Claim PerfectServe and update features and information