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About

Our industry expertise combined with proprietary FPR-360 technology allows us to recover 3x more chargebacks than the industry average. With access to your gateway, payment processor and sales system (CRM), we can integrate seamlessly and analyze your chargeback data and root causes in real-time, while maintaining the strictest security compliance to keep your data safe. The #1 provider of dispute analytics and Smart Chargeback Recovery; our alerts, Root-Cause Analyzer™ & 3D Secure technologies empower you to eliminate ~50% of chargebacks. Real-time chargeback source identification tells you more about your buyer's journey than any existing dispute tool or service. Root-Cause Analyzer allows you to assess 40+ data points, identify vulnerabilities, increase retention and boost customer satisfaction.

About

Data security, compliance rules, regional differences, the payments industry is complex. And sometimes that complexity can break down communications between FIs and merchants, but we're here to help. Our cloud-based platform is modular, flexible, and infinitely scalable to grow dynamically with FIs, resellers, and their clients...without requiring extensive new investments. The Fi911 platform is the most cost-efficient merchant life cycle management tool in the payments industry, whether you’re a large-scale enterprise or a growing small- or medium-sized business. Collaboration in a cloud environment means a wide range of your clients can easily be granted differing degrees of access and control over the same data. The Fi911 business and technical teams offer unprecedented expertise and industry experience. We work with to deliver custom-coded white-label solutions that are right for your needs and your budget.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Chargeback management solution for companies wanting to recover their lost revenue

Audience

Merchants and businesses looking for an onboarding and risk management solution to handle payment operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chargeback Gurus
Founded: 2014
United States
www.chargebackgurus.com/en/

Company Information

Fi911
Founded: 2011
fi911.com

Alternatives

Alternatives

FUGU

FUGU

FUGU Risk
ChargeGuard

ChargeGuard

Carbon6

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Integrations

Braintree
EVO Payments
PayPal
Worldpay
Authorize.Net
Checkout Champ
ClickFunnels
DebtPayPro
Ethoca
HubSpot CRM
Intuit Field Service Management
Magento
NMI
PayKings
PaySimple
Payanywhere
Riskified
VERIFi
Wells Fargo Business Checking
Yo!Kart

Integrations

Braintree
EVO Payments
PayPal
Worldpay
Authorize.Net
Checkout Champ
ClickFunnels
DebtPayPro
Ethoca
HubSpot CRM
Intuit Field Service Management
Magento
NMI
PayKings
PaySimple
Payanywhere
Riskified
VERIFi
Wells Fargo Business Checking
Yo!Kart
Claim Chargeback Gurus and update features and information
Claim Chargeback Gurus and update features and information
Claim Fi911 and update features and information
Claim Fi911 and update features and information