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About

Chameleon is the deepest digital adoption platform for product success, empowering SaaS teams to build no-code, self-service user onboarding, feature adoption, and feedback collection. • PMs, PMMs, and CSMs can build, manage and improve product experiences for your web application without writing code. • Using Chameleon you can show new users key functionalities, highlight product changes, improve feature discoverability, and reduce confusion and support requests. • Deploy NPS, CSAT, CES and custom surveys to users, triggered at the right time and to the right audience. • Add self-serve help and user onboarding launchers to guide users without interrupting their workflow. • Chameleon automatically collects the data on tour performance that can be used to optimize tours. • Variations can be shown to different users and all tours can be A/B tested. • Connect to one of the hundreds of integrations Chameleon supports

About

Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore and alerting capabilities. Pointel CMS captures all of the changes within your contact center and provides the information graphically so you can quickly and easily understand the changes made to your Genesys Configuration Management Environment. It is important to know what changes have been made to your Genesys environment and by whom. CMS audit reports provide detailed information including the name of the user who made the change, the date and time of the change and both the current and previous values. It can also restore each parameter/KVP level change or the entire application back to a given point-in-time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a user onboarding solution

Audience

Companies that need a configuration management solution for Genesys Cloud

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$279 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.4 / 5
features 4.0 / 5
design 4.0 / 5
support 4.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chameleon
Founded: 2015
United States
www.chameleon.io

Company Information

Pointel
Founded: 1999
United States
www.pointel.com/solutions/cms/

Alternatives

Alternatives

GENESYS

GENESYS

Vitech Corporation
GENESIS64

GENESIS64

Iconics

Categories

Categories

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Digital Adoption Platforms Features

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

Integrations

Amplitude
Calendly
Delighted
Fullstory
Genesys Cloud CX
Google Analytics
Google Tag Manager
Heap
HubSpot CRM
HubSpot Customer Platform
Mixpanel
Phonely
Pointel DCCM
Quaeris
Segment
Slack
Typeform
Vimeo
YouTube
Zendesk

Integrations

Amplitude
Calendly
Delighted
Fullstory
Genesys Cloud CX
Google Analytics
Google Tag Manager
Heap
HubSpot CRM
HubSpot Customer Platform
Mixpanel
Phonely
Pointel DCCM
Quaeris
Segment
Slack
Typeform
Vimeo
YouTube
Zendesk
Claim Chameleon and update features and information
Claim Chameleon and update features and information
Claim Pointel Genesys Configuration Management Solution and update features and information
Claim Pointel Genesys Configuration Management Solution and update features and information