Cauliflower vs. Clarabridge Comparison


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About Whether for a service or a product, whether a snapshot or monitoring over time - Cauliflower processes feedback and comments from various application areas. Using Artificial Intelligence (AI), Cauliflower identifies the most important topics, their relevance, evaluation and relationships. In-house developed machine learning models for the extraction of content and evaluation of sentiment. Intuitive dashboards with filter options and drill-downs. Use included variables for language, weight, ID, time or location. Define your own filter variables in the dropdown. Cauliflower translates the results into a uniform language if required. Define a company-wide language about customer feedback instead of reading it sporadically and quoting individual opinions.	About The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses searching for a no-code text analysis solution to reduce time consuming tasks	Audience Customer experience and marketing teams seeking a solution to improve their operations
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Cauliflower Founded: 2019 Germany www.cauliflower.ai/	Company Information Clarabridge Founded: 2005 United States www.clarabridge.com
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Google Cloud Natural Language API Google	Semeon Analytics
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Enterpret	Clootrack
OpenText Unstructured Data Analytics OpenText View All	Caplena View All
Categories Artificial Intelligence Customer Experience Data Analysis Deep Learning Machine Learning Qualitative Data Analysis Text Analytics Text Mining	Categories Business Intelligence Customer Experience Customer Feedback Customer Service Data Extraction NPS Sentiment Analysis Social Media Management Social Media Marketing Speech Analytics Text Analytics Text Mining
Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Text Mining Features Boolean Queries Document Filtering Graphical Data Presentation Language Detection Predictive Modeling Sentiment Analysis Summarization Tagging Taxonomy Classification Text Analysis Topic Clustering Show More Features Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) Data Analysis Features Data Discovery Data Visualization High Volume Processing Predictive Analytics Regression Analysis Sentiment Analysis Statistical Modeling Text Analytics Deep Learning Features Convolutional Neural Networks Document Classification Image Segmentation ML Algorithm Library Model Training Neural Network Modeling Self-Learning Visualization Machine Learning Features Deep Learning ML Algorithm Library Model Training Natural Language Processing (NLP) Predictive Modeling Statistical / Mathematical Tools Templates Visualization Qualitative Data Analysis Features Annotations Collaboration Data Visualization Media Analytics Mixed Methods Research Multi-Language Qualitative Comparative Analysis Quantitative Content Analysis Sentiment Analysis Statistical Analysis Text Analytics User Research Analysis	Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Text Mining Features Boolean Queries Document Filtering Graphical Data Presentation Language Detection Predictive Modeling Sentiment Analysis Summarization Tagging Taxonomy Classification Text Analysis Topic Clustering Show More Features Business Intelligence Features Ad Hoc Reports Benchmarking Budgeting & Forecasting Dashboard Data Analysis Key Performance Indicators Natural Language Generation (NLG) Performance Metrics Predictive Analytics Profitability Analysis Strategic Planning Trend / Problem Indicators Visual Analytics Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Data Extraction Features Disparate Data Collection Document Extraction Email Address Extraction Image Extraction IP Address Extraction Phone Number Extraction Pricing Extraction Web Data Extraction Social Media Management Features Automated Publishing Brand Tracking Content Management Customer Engagement Multi-Account Management Multi-User Collaboration Post Scheduling Reporting/Analytics Social Media Monitoring Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling Speech Analytics Features Automatic Transcription Call Center Management Call Recording Customer Experience Management Data Security Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback
Integrations Amazon AmplifAI Cendyn CMS Cendyn Guestrev Cendyn Loyalty Cendyn Revintel Google Business Profile Google Play Meltano Salesforce SurveyMonkey Enterprise Tripadvisor Trustpilot Yelp Zendesk Show More Integrations View All 7 Integrations	Integrations Amazon AmplifAI Cendyn CMS Cendyn Guestrev Cendyn Loyalty Cendyn Revintel Google Business Profile Google Play Meltano Salesforce SurveyMonkey Enterprise Tripadvisor Trustpilot Yelp Zendesk Show More Integrations View All 15 Integrations
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