Cardina

Cardina

Caldera Labs
+
+

Related Products

  • Kasm Workspaces
    126 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,426 Ratings
    Visit Website
  • Moxo
    210 Ratings
    Visit Website
  • SurveySparrow
    2,984 Ratings
    Visit Website
  • Sogolytics
    863 Ratings
    Visit Website
  • Birdeye
    4,145 Ratings
    Visit Website
  • Pipedrive
    8,713 Ratings
    Visit Website
  • Rise Vision
    1,153 Ratings
    Visit Website
  • Zoho Assist
    36 Ratings
    Visit Website
  • SurveyLegend
    1,829 Ratings
    Visit Website

About

Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.

About

Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer support teams, sales professionals, and businesses seeking real-time, interactive screen-sharing solutions to enhance customer engagement and problem resolution

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$69 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Caldera Labs
United States
cardina.com

Company Information

Talkative
Founded: 2015
United Kingdom
talkative.uk

Alternatives

Alternatives

Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
CoSurfing

CoSurfing

CoSurfing.net
VeriShow

VeriShow

HBR Labs

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Amazon S3
Genesys Cloud CX
Google Analytics
Google Cloud Platform
Intercom
Microsoft Teams
Salesforce
Salesforce Service Cloud
Sentry
Slack
Talkdesk
Twilio
Zendesk

Integrations

Amazon S3
Genesys Cloud CX
Google Analytics
Google Cloud Platform
Intercom
Microsoft Teams
Salesforce
Salesforce Service Cloud
Sentry
Slack
Talkdesk
Twilio
Zendesk
Claim Cardina and update features and information
Claim Cardina and update features and information
Claim Talkative and update features and information
Claim Talkative and update features and information