Canvs vs. Delighted Comparison


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About Canvs AI is an insights platform that transforms open-ended text from surveys, social media, transcripts, product reviews, and more into conversational intelligence about how people feel and why. Canvs is used by some of the world’s most admired brands, research agencies, and media and entertainment companies to accelerate time-to-insights, deepen understanding of audiences, and reduce the cost of analysis. Automate the analysis of open-ended text to quickly unlock consumer insights with deep, nuanced emotional context and high analytical confidence. Quickly explore, filter, and compare findings and generate stunning data visualizations with Canvs’ intuitive, easy-to-use insights portal. Streamline analysis of open-ends in your brand and concept tests and automate the coding of unaided awareness, recall and attribute questions. Quickly identify and categorize the sentiment and emotions associated with responses and respondents.	About Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies and brands in need of a tool to better understand their customers, users, audience, fans and followers	Audience Companies searching for a solution to manage and improve their operations
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing Free Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Canvs United States canvs.ai/	Company Information Delighted Founded: 2013 United States delighted.com
Alternatives Google Cloud Natural Language API Google	Alternatives AskNicely
Relative Insight	CustomerGauge
Komprehend	Nicereply
OpenText Unstructured Data Analytics OpenText	SurveySparrow
Semantria Lexalytics View All	SurveyOL SurveyOL.com View All
Categories AI Tools Consumer Data Customer Engagement Customer Experience Customer Feedback Customer Intelligence Employee Survey Natural Language Processing Qualitative Data Analysis Survey Text Mining	Categories Customer Engagement Customer Experience Customer Feedback Customer Satisfaction NPS SMS Survey Survey Text Analytics
	Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Feedback Features Alerts / Notifications Behavior Analytics Bug Reports Community Feedback Tools Live Chat Negative Feedback Management Net Promoter Score (NPS) Screenshot / Screen Capture Surveys User Testing Tools Video Feedback Visual Feedback Tools Voice of the Customer (VoC) Website Feedback Survey Features Custom Survey URLs Data Analysis Tools Email Marketing Mobile Survey Offline Response Collection Paper Survey Question Branching Question Library Site Intercept Survey Skip Logic Supports Audio / Images / Video Show More Features Customer Satisfaction Features 360 Degree Feedback Analytics Call Reporting Complaint Monitoring Feedback Collection Survey Management SMS Survey Features Alerts / Notifications Analytics / Reporting Audience Targeting Campaign Management Contact Management Customizable Templates Keyword Tracking Mass Texting Message Personalization MMS Scheduled Messaging Survey Builder Template Management
Integrations Alterna CX Churned Ethyca Facebook HSI Donesafe HubSpot Marketing Hub HubSpot Service Hub Ikigai MESA Mailchimp Pandium Quaeris Quickwork Salesforce Salesforce Commerce Cloud Shift Slack StarfishETL Stripe Zapier Show More Integrations View All 4 Integrations	Integrations Alterna CX Churned Ethyca Facebook HSI Donesafe HubSpot Marketing Hub HubSpot Service Hub Ikigai MESA Mailchimp Pandium Quaeris Quickwork Salesforce Salesforce Commerce Cloud Shift Slack StarfishETL Stripe Zapier Show More Integrations View All 74 Integrations
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