Device42

Device42

Device42, A Freshworks Company
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About

Canfigure Inc. is the developer of dynamic business software, designed to flex with your business needs. The modular approach of Canfigure is designed to provide solutions that scale for any business size or industry and includes customization capability unlike other competitors. We believe in keeping it simple with easily self-deployable, cost effective, standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding your user base at a pace that suits you. With out of the box support for all types of assets, Canfigure can be customized to hold information for any type of asset including IT Systems, inventory, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as maintenance history, and linked directly to supporting contract documents.

About

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Any company that wishes to manage its assets and business processes more effectively including automated workflows.

Audience

Device42 serves the information technology industry. Data centers with more than 100 devices are entry-level candidates for Device42.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$2000 per year
Free Version
Free Trial

Pricing

$1499.00/year
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.4 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Canfigure
Founded: 2019
United States
www.canfigure.net

Company Information

Device42, A Freshworks Company
Founded: 2011
United States
www.device42.com

Alternatives

Alternatives

netTerrain DCIM

netTerrain DCIM

Graphical Networks
Nlyte DCIM

Nlyte DCIM

Nlyte Software
Freshservice

Freshservice

Freshworks

Categories

The Canfigure Asset Management Module provides functions for the life-cycle management of fixed assets and inventory. Assets are not limited to IT equipment, and can represent any Plant, Property or Machinery. Capture of all maintenance related data as well as financials is provided with the flexibility to further extend the database schema. Built-in workflows control the install, maintenance, transfer and decommission of assets. The inventory function supports tracking of items across multiple locations with stock management. Our Asset Mobile app can be used to scan labels and perform stocktake. Built-in depreciation capability and option to interface with your accounting system.

The Canfigure Service Desk module has been built according to ITIL principles. When combined with the Canfigure CMDB and Change Management, a fully integrated ITSM solution is delivered. The template-based approach enables custom forms and workflow to be implemented for different Ticket types, including Problem Management, Service Request approvals and auto-routing of tickets to support groups. The relationship capability provided by the underlying CMDB allows links between incidents and Configuration Items, including related RFC, Tasks and People. Service Levels can be monitored according to the defined SLA resolution times, to produce statistics for Key Performance Indicator analysis.

The Canfigure Configuration Management Database (CMDB) provides a central repository for capturing all of your asset data and relationships. Using the powerful query and reporting capabilities, the CMDB will tell you where an asset is, who is using it and what it relies on. With out-of-the-box support for all IT-related asset types including servers, software, databases, networks, people and locations, Canfigure can be easily extended to incorporate any asset type and attribute. Using built-in admin functions, you can build your own forms, menus and customize all aspects of the system. Excel data can be imported to rapidly populate the database and APIs are available for automated data feeds. Optionally add integrated Change Management to provide multi-level approval and notification for changes affecting your infrastructure.

Canfigure can effectively operate as a Computerized Maintenance Management System (CMMS) by utilizing the Asset Management module and mobile app. Included is the ability to define any kind of asset and track its life-cycle with full maintenance history and work order management. An asset maintenance schedule can be defined with automated reminders and optionally trigger specific workflows. Inventory and spare parts can be tracked including barcode scanning and label generation. Users can check-in and check-out assets such as tools or computer equipment. The mobile app provides remote access to perform most asset management functions including raising work orders and attaching photos.

The Canfigure Asset Management Module provides functions for the life-cycle management of fixed assets and inventory. Assets are not limited to IT equipment, and can represent any Plant, Property or Machinery. Capture of all maintenance related data as well as financials is provided with the flexibility to further extend the database schema. Built-in workflows control the install, maintenance, transfer and decommission of assets. The inventory function supports tracking of items across multiple locations with stock management. Our Asset Mobile app can be used to scan labels and perform stocktake. Built-in depreciation capability and option to interface with your accounting system.

The Canfigure Service Desk module has been built according to ITIL principles. When combined with the Canfigure CMDB and Change Management, a fully integrated ITSM solution is delivered. The template-based approach enables custom forms and workflow to be implemented for different Ticket types, including Problem Management, Service Request approvals and auto-routing of tickets to support groups. The relationship capability provided by the underlying CMDB allows links between incidents and Configuration Items, including related RFC, Tasks and People. Service Levels can be monitored according to the defined SLA resolution times, to produce statistics for Key Performance Indicator analysis.

The Canfigure Asset Management Module provides functions for the life-cycle management of fixed assets and inventory. Assets are not limited to IT equipment, and can represent any Plant, Property or Machinery. Capture of all maintenance related data as well as financials is provided with the flexibility to further extend the database schema. Built-in workflows control the install, maintenance, transfer and decommission of assets. The inventory function supports tracking of items across multiple locations with stock management. Our Asset Mobile app can be used to scan labels and perform stocktake. Built-in depreciation capability and option to interface with your accounting system.

The Canfigure Service Desk module has been built according to ITIL principles. When combined with the Canfigure CMDB and Change Management, a fully integrated ITSM solution is delivered. The template-based approach enables custom forms and workflow to be implemented for different Ticket types, including Problem Management, Service Request approvals and auto-routing of tickets to support groups. The relationship capability provided by the underlying CMDB allows links between incidents and Configuration Items, including related RFC, Tasks and People. Service Levels can be monitored according to the defined SLA resolution times, to produce statistics for Key Performance Indicator analysis.

The Canfigure Asset Management Module provides functions for the life-cycle management of fixed assets and inventory. Assets are not limited to IT equipment, and can represent any Plant, Property or Machinery. Capture of all maintenance related data as well as financials is provided with the flexibility to further extend the database schema. Built-in workflows control the install, maintenance, transfer and decommission of assets. The inventory function supports tracking of items across multiple locations with stock management. Our Asset Mobile app can be used to scan labels and perform stocktake. Built-in depreciation capability and option to interface with your accounting system.

The template-based approach enables custom forms and workflow to be implemented for different Ticket types, including Problem Management, Service Request approvals and auto-routing of tickets to support groups. The relationship capability provided by the underlying CMDB allows links between incidents and Configuration Items, including related RFC, Tasks and People. Service Levels can be monitored according to the defined SLA resolution times, to produce statistics for Key Performance Indicator analysis.

The Canfigure Service Desk module has been built according to ITIL principles. When combined with the Canfigure CMDB and Change Management, a fully integrated ITSM solution is delivered. The template-based approach enables custom forms and workflow to be implemented for different Ticket types, including Problem Management, Service Request approvals and auto-routing of tickets to support groups. The relationship capability provided by the underlying CMDB allows links between incidents and Configuration Items, including related RFC, Tasks and People. Service Levels can be monitored according to the defined SLA resolution times, to produce statistics for Key Performance Indicator analysis.

The Canfigure Service Desk module has been built according to ITIL principles. When combined with the Canfigure CMDB and Change Management, a fully integrated ITSM solution is delivered. The template-based approach enables custom forms and workflow to be implemented for different Ticket types, including Problem Management, Service Request approvals and auto-routing of tickets to support groups. The relationship capability provided by the underlying CMDB allows links between incidents and Configuration Items, including related RFC, Tasks and People. Service Levels can be monitored according to the defined SLA resolution times, to produce statistics for Key Performance Indicator analysis.

Categories

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

CMMS Features

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Change Management Features

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

Fixed Asset Management Features

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Barcoding Features

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
Receiving Labels
RFID
Serial Number Tracking
Shipping Labels

Continuous Integration Features

Build Log
Change Management
Configuration Management
Continuous Delivery
Continuous Deployment
Debugging
Permission Management
Quality Assurance Management
Testing Management

Data Center Management Features

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

DevOps Features

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Network Access Control (NAC) Features

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Network Mapping Features

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Integrations

Jira
ServiceNow
Active Directory
Axonius
Azure Marketplace
BackBox
Chef
Confluence
Deepser
Freshservice
HaloCRM
Infoblox IPAM
Jira Work Management
JupiterOne
OverSOC
Salesforce
StackStorm
ThreatAware
Zapier
Zendesk

Integrations

Jira
ServiceNow
Active Directory
Axonius
Azure Marketplace
BackBox
Chef
Confluence
Deepser
Freshservice
HaloCRM
Infoblox IPAM
Jira Work Management
JupiterOne
OverSOC
Salesforce
StackStorm
ThreatAware
Zapier
Zendesk
Claim Canfigure and update features and information
Claim Canfigure and update features and information