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About

Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers.

About

In the digital age, companies want to improve their competitiveness, while offering employees the flexibility of hybrid work. Corporate communications are critical to working better together and improving customer service. OmniPCX Enterprise Communication Server Purple (OXE Purple) allows you to communicate with your teams and customers wherever you are. Every interaction can turn into a lasting relationship with OXE Purple by allowing communication from within your business applications. Ensure your business continuity with the platform’s secure, high-availability technology. Plus, using a hybrid cloud, you can modernize your communications gradually. Communicate with your teams and customers wherever you are. Save money by adding communications to your private cloud with virtualization and high scalability to simplify maintenance for all sites. Efficient call management including group calls, line supervision and call filtering.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers.

Audience

Businesses seeking a flexible enterprise phone platform providing high quality digital age communications

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CallTower
Founded: 2002
United States
www.calltower.com

Company Information

Alcatel-Lucent
Founded: 2014
France
www.al-enterprise.com/en/products/platforms/omnipcx-enterprise-communication-server

Alternatives

Alternatives

Purple

Purple

Platform Purple
Purple Bureau HR

Purple Bureau HR

Purple Bureau
Purple DS

Purple DS

SPRYLAB

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

ALE Connect
Alcatel-Lucent Rainbow
Five9
OmniPCX RECORD Suite
Salesforce

Integrations

ALE Connect
Alcatel-Lucent Rainbow
Five9
OmniPCX RECORD Suite
Salesforce
Claim CallTower and update features and information
Claim CallTower and update features and information
Claim OmniPCX Enterprise Communication Server and update features and information
Claim OmniPCX Enterprise Communication Server and update features and information