Dialfirecloud IT Services
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About
CallSquad’s phone and workforce solutions enable companies to scale their customer-facing teams efficiently. Make and receive calls at your desk via you phone or computer. Make and receive calls on the move on your mobile app. Add and remove colleagues and give them different levels of access. Add and remove users and control how they make and receive calls. Connect to any of your systems without using a line of code. Control which calls get recorded and reviewed in real-time. Pay monthly for what you use with no long-term commitment. See how your team are performing with instant analysis. Create campaigns to organize activity and run simultaneously or one at a time. Callers see how they compare to their colleagues on any time period. Complex call queues are made light work of by CallSquad routing technologies. The system figures out when people need to be called with you having to.
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About
Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure.
Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation.
Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in search of a cloud-based phone system with flexible workforce solutions
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Audience
Businesses seeking a solution to turn their browser into a complete outbound call center
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCallSquad
Founded: 2014
United States
callsquad.com
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Company Informationcloud IT Services
Founded: 2010
Germany
www.dialfire.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Auto Dialer Features
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Inside Sales Features
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
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Auto Dialer Features
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
HubSpot CRM
HubSpot Customer Platform
Salesforce
Zoho CRM
Bigin by Zoho CRM
Firmao CRM
Gmail
Google Calendar
Intercom
Marketo
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Integrations
HubSpot CRM
HubSpot Customer Platform
Salesforce
Zoho CRM
Bigin by Zoho CRM
Firmao CRM
Gmail
Google Calendar
Intercom
Marketo
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