PhonEX ONE

PhonEX ONE

MIND CTI
+
+

Related Products

  • TeleRay
    6 Ratings
    Visit Website
  • WaitWell
    160 Ratings
    Visit Website
  • CallTools
    494 Ratings
    Visit Website
  • NordVPN
    1,720 Ratings
    Visit Website
  • DialerAI
    5 Ratings
    Visit Website
  • TollFreeForwarding
    3,189 Ratings
    Visit Website
  • Buddy Punch
    1,597 Ratings
    Visit Website
  • SMS Storetraffic
    114 Ratings
    Visit Website
  • Runn
    34 Ratings
    Visit Website
  • Qminder
    337 Ratings
    Visit Website

About

CALLBROKER Report View is a server application that allows communications administrators or supervisors to analyze and assess the company's call traffic. CALLBROKER Report View is a reporting solution designed specifically for the growth of the Cisco Unified Communications customer, with no limit on IP phones or number of calls, CALLBROKER Report View offers the communications manager the necessary tools to quickly analyze and make decisions efficiently about communications in the organization. CALLBROKER ReportView provides analysis and control of both internal and incoming or outgoing telephone traffic, using a web-based user interface. CALLBROKER ReportView for callcenters provides information about queues and agents, as well as a wide selection of data that meets the requirements of any CRM, calls answered, abandoned, talk time, wait time and average wait time. Integration with Cisco CUCM through AXL, or LDAP. Alerts via email and exportable reports to pdf and excel.

About

Optimizing the return on any technology investment requires understanding its on-going usage and making adjustments consequently. The comprehensive and varying communications media types available on the market require also the capability to monitor, analyze and manage all these resources accordingly. PhonEX ONE Unified Communications analytics and call accounting delivers a full-management solution including real-time and historical data dashboard, traffic analysis, alerting and fraud detection tool to organizations around the world. PhonEX ONE provides in depth analysis of every session types specific to unified communications as well as traditional/VoIP PBXs, cellular activity and carrier data traffic. That’s what makes PhonEX ONE the perfect business intelligence tool for companies at any size for optimizing and monitoring their telephony communication networks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking for a server application to analyze and evaluate business call traffic

Audience

Companies that need UC analytics solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DAFQUEST
Founded: 2012
Spain
www.dafquest.com/callbroker_report_view.html

Company Information

MIND CTI
Founded: 1995
United States
www.mindcti.com

Alternatives

Alternatives

ABS 100

ABS 100

AcuraTel
Call Record Analyzer

Call Record Analyzer

Intelligent Visibility
Enghouse Proteus

Enghouse Proteus

Enghouse Networks
Call SWEET!

Call SWEET!

DATEL Software Solutions
VXTracker

VXTracker

Connections
Teltrac

Teltrac

Interpacific Data Management

Categories

Categories

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Integrations

Adobe Acrobat
Cisco Unified Communications Manager
LDAP
Microsoft Excel
VMware ESXi

Integrations

Adobe Acrobat
Cisco Unified Communications Manager
LDAP
Microsoft Excel
VMware ESXi
Claim CallBroker Report View and update features and information
Claim CallBroker Report View and update features and information
Claim PhonEX ONE and update features and information
Claim PhonEX ONE and update features and information