CX FSM

CX FSM

MobileForce Software
+
+

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About

Imagine the impact on customer satisfaction and service capacity if you gave your service personnel faster, smarter and integrated service app to precisely execute critical tasks on the go. CX FSM is a comprehensive field service management system with easy to use interfaces for dispatchers and technicians, providing your service team with the right information, from all relevant data sources, at the right time, on any device. CX FSM Web and Mobile Apps are designed from the ground up for enterprise field service and customer service teams seeking immediate gains from applying real-time knowledge, inform teams with real-time insight and analysis -- all to execute decisive actions for critical service tasks on the go and delight customers.

About

Managing and tracking service is not always easy, and Business Central provides a set of tools to help. These tools are designed to support repair shop and field service operations and can be used in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high volume dispatching of service technicians with requirements for spare parts management. Field Service Management for Business Central mobile dashboard improvements, by iCepts Technology, allows for a better service level experience for remote personnel. Business Central provides features to help you deliver service according to the contracts that you have created and the service orders that you have committed to fulfilling. Your service technicians or dispatcher will find outstanding service orders easy to locate when they use the Dispatch Board. At a glance, the Dispatch Board shows which orders are in progress and which orders are complete.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a field service operation management solution

Audience

Businesses searching for a field service management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MobileForce Software
Founded: 2011
United States
www.mobileforcesoftware.com

Company Information

iCepts Technology
United States
www.icepts.com/mobile-field-service-management-for-business-central/

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Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Microsoft Dynamics 365 Business Central

Integrations

Microsoft Dynamics 365 Business Central
Claim CX FSM and update features and information
Claim CX FSM and update features and information
Claim iCepts Mobile Field Service Management and update features and information
Claim iCepts Mobile Field Service Management and update features and information