CX FSM

CX FSM

MobileForce Software
Optima Pro

Optima Pro

Achieva.ai
+
+

Related Products

  • Resco Field Service+
    4 Ratings
    Visit Website
  • WERX
    34 Ratings
    Visit Website
  • Repair-CRM
    37 Ratings
    Visit Website
  • Bidtracer
    39 Ratings
    Visit Website
  • Resco Inspections+
    67 Ratings
    Visit Website
  • Connecteam
    9,035 Ratings
    Visit Website
  • CompanyCam
    5,578 Ratings
    Visit Website
  • ALMobile
    29 Ratings
    Visit Website
  • Visual Planning
    88 Ratings
    Visit Website
  • HCSS
    364 Ratings
    Visit Website

About

Imagine the impact on customer satisfaction and service capacity if you gave your service personnel faster, smarter and integrated service app to precisely execute critical tasks on the go. CX FSM is a comprehensive field service management system with easy to use interfaces for dispatchers and technicians, providing your service team with the right information, from all relevant data sources, at the right time, on any device. CX FSM Web and Mobile Apps are designed from the ground up for enterprise field service and customer service teams seeking immediate gains from applying real-time knowledge, inform teams with real-time insight and analysis -- all to execute decisive actions for critical service tasks on the go and delight customers.

About

Optima Pro is a field service software solution to manage work orders, warranties, service contracts, field service scheduling, spare parts inventory, and the service organization. Achieva's flagship Salesforce product, Optima Pro is a tool for mobile workforces, used to streamline field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, and allowing dispatchers/managers access to the real-time location of agents. The field service industry is one segment that is often under pressure to synchronize its tasks. They have the high-end responsibility of keeping a track of on-site service, dispatch technicians for installations, repairs, maintenance, and honoring the customer SLAs. Best For SMEs, Agencies, Enterprises

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a field service operation management solution

Audience

Field service companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free to Start
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.9 / 5
ease 4.3 / 5
features 4.9 / 5
design 4.7 / 5
support 4.9 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MobileForce Software
Founded: 2011
United States
www.mobileforcesoftware.com

Company Information

Achieva.ai
Founded: 1996
United States
achieva.ai/

Alternatives

Optima Pro

Optima Pro

Achieva.ai

Alternatives

ExpandIT

ExpandIT

ExpandIT
OfficeTrack

OfficeTrack

OfficeCore

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

Salesforce

Integrations

Salesforce
Claim CX FSM and update features and information
Claim CX FSM and update features and information
Claim Optima Pro and update features and information
Claim Optima Pro and update features and information