CUBOTVizualytics
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Related Products
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About
We created a business intelligence platform for business users to learn from data. CUBOT Business Intelligence is a single platform to integrate your data and to provide intelligence to those that need it. Imports ETL processed tables to create data models. In CUBOT Designer, an analyst can join transaction tables with relevant master tables to connect information across silos. CUBOT is designed to facilitate the use of organizational data. It is easy to set up scheduling actions and configure metrics that will ultimately be used to track and improve business growth. Allows variables to be defined by an analyst. CUBOT Configurator performs data aggregations, calculates measures, bins dimension values, and more. Tell CUBOT here if you have geographic or time-series data, so that you can do more with it later on. View figures across data attribute and drill down to the finest level of granularity.
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About
Globitel’s Performance Management Platform automates the process of monitoring, measuring and evaluating overall performance of the customer engagement center in real time. The Globitel Performance Management Platform solution captures and aggregates data across multiple platforms using a single interface. In addition, the software empowers agents by allowing them to monitor their own performance scores and manage their incentive plans and evaluations. This ultimately reduces operational expenses and increases the center’s delivery efficiency. Globitel’s Performance Management Platform gathers information related to agent performance from all your call center platforms. Examples of call center platforms include Automatic Call Distribution (ACD), Quality Monitoring System (QMS), Workforce Management (WFM), E-Learning component etc. The dynamic KPI builder in Globitel’s Performance Management Platform, allows call center managers to perform several functions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
A business intelligence platform designed for business users to learn about data
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Audience
Companies seeking a soltuion to manage agents’ performance effortlessly and in real-time
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVizualytics
Founded: 2001
India
www.vizualytics.com/Technology/CUBOT.html
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Company InformationGlobitel
Founded: 1996
Jordan
www.globitel.com
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Categories |
Categories |
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Business Performance Management Features
Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Business Intelligence Features
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
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Business Performance Management Features
Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
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Integrations
No info available.
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Integrations
No info available.
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