CUBOT

CUBOT

Vizualytics
+
+

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About

We created a business intelligence platform for business users to learn from data. CUBOT Business Intelligence is a single platform to integrate your data and to provide intelligence to those that need it. Imports ETL processed tables to create data models. In CUBOT Designer, an analyst can join transaction tables with relevant master tables to connect information across silos. CUBOT is designed to facilitate the use of organizational data. It is easy to set up scheduling actions and configure metrics that will ultimately be used to track and improve business growth. Allows variables to be defined by an analyst. CUBOT Configurator performs data aggregations, calculates measures, bins dimension values, and more. Tell CUBOT here if you have geographic or time-series data, so that you can do more with it later on. View figures across data attribute and drill down to the finest level of granularity.

About

Globitel’s Performance Management Platform automates the process of monitoring, measuring and evaluating overall performance of the customer engagement center in real time. The Globitel Performance Management Platform solution captures and aggregates data across multiple platforms using a single interface. In addition, the software empowers agents by allowing them to monitor their own performance scores and manage their incentive plans and evaluations. This ultimately reduces operational expenses and increases the center’s delivery efficiency. Globitel’s Performance Management Platform gathers information related to agent performance from all your call center platforms. Examples of call center platforms include Automatic Call Distribution (ACD), Quality Monitoring System (QMS), Workforce Management (WFM), E-Learning component etc. The dynamic KPI builder in Globitel’s Performance Management Platform, allows call center managers to perform several functions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

A business intelligence platform designed for business users to learn about data

Audience

Companies seeking a soltuion to manage agents’ performance effortlessly and in real-time

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Vizualytics
Founded: 2001
India
www.vizualytics.com/Technology/CUBOT.html

Company Information

Globitel
Founded: 1996
Jordan
www.globitel.com

Alternatives

Alternatives

PivotXL

PivotXL

HealthPlotter
Kal Admin

Kal Admin

Kalrom Systems
Globitel E-911

Globitel E-911

Globitel
Looker

Looker

Google
TelStrat QM

TelStrat QM

Serenova

Categories

Categories

Business Performance Management Features

Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Business Performance Management Features

Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Integrations

No info available.

Integrations

No info available.
Claim CUBOT and update features and information
Claim CUBOT and update features and information
Claim Globitel Performance Management System (PMP) and update features and information
Claim Globitel Performance Management System (PMP) and update features and information