CSOne

CSOne

Libran Business Systems
Walkabout

Walkabout

Walkabout Software
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+

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About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

The best field service management software built for the appliance industry. Created from within a service repair company, Walkabout has developed the tools needed for your business to become more efficient, scalable, and modern. The Walkabout team provides live support and training resources. As your business grows, so will your use of Walkabout. Start with the basics and then move into the more advanced features. The My Walkabout app is the perfect companion for a technician to record his work. The freedom to create customers, calls, purchase orders, and take payments in crucial. Technicians can see the customer's history and diagnose a problem with more information. Customers are often impressed by the technology and the quick workflow the app provides the technician. Satisfy the customer with the help of the My Walkabout App.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a Field Service Management platform

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version
Free Trial

Pricing

$49.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

Walkabout Software
Founded: 2003
United States
www.walkaboutsoftware.com/home

Alternatives

Walkabout

Walkabout

Walkabout Software

Alternatives

Quadra

Quadra

ERTH Corporation
Flobot

Flobot

Fresh Milk Software
FieldEdge

FieldEdge

Xplor
FieldOPS

FieldOPS

Mobilogic
Miracle Service

Miracle Service

Nexent Innovations
FieldEdge

FieldEdge

Xplor

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

QuickBooks Online

Integrations

QuickBooks Online
Claim CSOne and update features and information
Claim CSOne and update features and information
Claim Walkabout and update features and information
Claim Walkabout and update features and information