CSOneLibran Business Systems
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OfficeTrackOfficeCore
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Related Products
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About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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About
Manage tasks and work orders and receive real-time information from field agents to reduce operational cost. Self-design cellular forms to support various workflow and collect valuable data and proof of delivery. Receive the technician with the most suitable skills using automation and planning tools. Provide the real-time location of the field service team to support ad hoc service calls and increase resource utilization. Record employee time with GPS location tracking to improve resource time allocation. Keep track of driver’s pickups and deliveries and receive proof of delivery in real-time. OfficeTrack is an innovative workforce management solution, optimizing field service management, driving efficiency, and improving customer satisfaction. OfficeTrack offers a wide range of functionality that is easily customized to meet the needs of many industries, from small and medium-sized businesses to enterprises.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in need of a Field Service Management platform
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Audience
Companies searching for a solution to optimize workforce management and achieve stronger performance
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$240 per 3 users per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLibran Business Systems
United States
csone.biz/en/
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Company InformationOfficeCore
www.officetrack.com
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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