CSG Xponent vs. MoEngage Comparison


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About Companies have the data to truly know and understand their customers, but few can extract insights from it. Even fewer can use those insights to personalize experiences in real time. And still fewer—the customer engagement leaders—can scale that real-time personalization across different channels, journeys and lines of business. Take your place among the world’s customer engagement leaders. Leverage your existing data, technology and communication channels to create extraordinary experiences using our unified, cloud engagement platform, CSG Xponent™. Xponent combines a robust customer data platform, industry-leading customer journey orchestration and analytics, and proven omnichannel communications in one solution. With Xponent, companies deliver personalized, predictive and proactive customer interactions that improve business outcomes, quicken time to value and reduce risk.	About MoEngage is an Insights-led customer engagement platform for the customer-obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard From Fortune 500 enterprises such as Deutsche Telekom, Samsung, and Ally to mobile-first brands such as Flipkart, Ola, and BigBasket - MoEngage has helped amplify customer engagement for all. Product managers and growth marketers can use MoEngage to provide a personalized experience throughout the customer lifecycle stages – from onboarding to retention to growth. What makes MoEngage different, is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization capabilities -
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Organizations searching for an end-to-end platform that eliminates data silos to uncover insights	Audience Designed for B2C internet businesses, enterprise companies, and mid-sized organizations
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information CSG Founded: 1994 United States www.csgi.com/portfolio/csg-xponent/	Company Information MoEngage Founded: 2014 United States www.moengage.com
Alternatives MoEngage	Alternatives Insider
BlueVenn Upland Software	Algonomy Campaign Algonomy
OpenText Core Experience Insights OpenText	Apxor Apxor Technology Solutions
Gleantap	HubSpot Customer Platform HubSpot
ZEPIC View All	Knock View All
Categories Business Text Messaging Customer Data Platforms (CDP) Customer Engagement Customer Experience Journey Orchestration	Categories Customer Engagement Customer Experience Email Marketing Journey Orchestration Lead Scoring Marketing Analytics Marketing Automation Mobile App Analytics Notification Infrastructure Personalization Proactive Notification Product Recommendation Engines Push Notifications RFM Analysis
	Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Show More Features Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Marketing Analytics Features A/B Testing Campaign Management Channel Attribution Customer Journey Mapping Dashboard Performance Metrics Predictive Analytics ROI Tracking Social Media Metrics Website Analytics Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking Mobile App Analytics Features A/B Testing Channel Attribution Cohort Analysis Funnel Analysis In-App Events Tracking Push Notifications Retention Tracking Revenue Tracking Uninstall Tracking Personalization Features A/B Testing Abandoned Cart Saver Account Based Marketing Behavioral Targeting Campaign Segmentation Content Analytics Contextual Targeting Customer Profiles Experience Management Recommendation Engine Website Personalization Push Notifications Features A/B Testing Analytics Campaign Segmentation Contextual Targeting Device Targeting Expiry Notifications Geo Targeting Mobile Notifications Notification Scheduling Visual Notifications Web Notifications
Integrations Amplitude Appbrew DataChannel Enveu Hightouch Metadome.ai Autodome Mixpanel Mtalkz Nudge Pique Quickwork Refold Segment Supaboard Unifonic Vidora Cortex Show More Integrations View All 1 Integration	Integrations Amplitude Appbrew DataChannel Enveu Hightouch Metadome.ai Autodome Mixpanel Mtalkz Nudge Pique Quickwork Refold Segment Supaboard Unifonic Vidora Cortex Show More Integrations View All 16 Integrations
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