CSG Encompass

CSG Encompass

CSG International
CommVergence

CommVergence

CommSoft
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+

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About

In today’s digital world, operators need to do everything from creating personalized offers in real time to consumer markets of one, to managing enterprise customers with hundreds to thousands of relationships. This will require increasing process agility, go-to-market pricing and bundling flexibility, and precision insights across all operations, from customer care to network management, from charging to revenue management, from content to partner management and beyond. CSG Encompass is a single solution for real-time rating, charging and billing, reducing costs and increasing consistency across your organization. Launch new services and scale quickly with a future-proofed architecture that grows with your business. Offer any pricing model and accept any type of payment, and maintain a unified view of the customer with pre-integrated customer management.

About

Billing can be a complex process that requires careful attention-to-detail and demands top quality service. With iCommVergence, you can effectively provide billing for all of today’s current telecommunications services and stay prepared for tomorrow’s challenges. This automated solution can help you send bills out on time, typically requiring less resources and time than you spend today. Take advantage of a single system, next-generation OSS/BSS solution that can help you: Conduct all of your billing functions from a single system. Implement table-driven functionality for extended flexibility. Deliver a superior CSR experience. Foster a converged multi-service environment. Develop a rules-driven engine for flexibility. Handle all billing, customer care, rating, trouble management, payment and POS functions. Integrate web-service driven technology to third parties. Realize flexible bundling and discounting options. Improve overall workflow processes.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and businesses looking for a billing and customer management solution for their specific needs

Audience

Companies and businesses looking for a software solution for their billing operations and needs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CSG International
Founded: 1994
United States
www.csgi.com/products/encompass/

Company Information

CommSoft
Founded: 1985
United States
www.commsoft.net/client-service

Alternatives

Alternatives

CostGuard

CostGuard

IDI Billing Solutions
Omnia360

Omnia360

CHR Solutions
OSS360

OSS360

Advantage360 Software
PortaSwitch

PortaSwitch

PortaOne
Verax OSS/BSS Suite

Verax OSS/BSS Suite

Verax Systems
Verax OSS/BSS Suite

Verax OSS/BSS Suite

Verax Systems
Enghouse Billing SaaS

Enghouse Billing SaaS

Enghouse Networks

Categories

Categories

Billing and Provisioning Features

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Integrations

Amazon Web Services (AWS)
Avalara
Calix Cloud
Microsoft Azure
Paymentus
Vertex

Integrations

Amazon Web Services (AWS)
Avalara
Calix Cloud
Microsoft Azure
Paymentus
Vertex
Claim CSG Encompass and update features and information
Claim CSG Encompass and update features and information
Claim CommVergence and update features and information
Claim CommVergence and update features and information