CSG Assure vs. Empirix Comparison Chart

OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.

ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.

PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.

NetCrunch is a powerful, scalable, all-in-one network monitoring system built for modern IT environments. It supports agentless monitoring of thousands of devices, covering SNMP, servers, virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), traffic flows (NetFlow, sFlow), logs, and custom data via REST or scripts. With 670+ monitoring packs and dynamic views, it automates discovery, configuration, alerting, and automates self-healing actions for efficient remote remediation in response to alerts. Its node-based licensing eliminates sensor sprawl and complexity, providing a clear, cost-effective path to scale. Real-time dashboards, policy-driven setup, advanced alert tuning and 40+ alert actions including remote script execution, service restart, process kill or device reboot-make NetCrunch ideal for organizations replacing legacy tools like PRTG, SolarWinds, or WhatsUp Gold. Fast to deploy and future-proof. Can be installed on-prem, self-hosted in the cloud, or mixed.

Domotz is an IT Infrastructure Monitoring and Management Software on a mission to provide all service providers, MSPs, integrators, and enterprises with affordable network monitoring software that enables you to work smarter, build customer loyalty, and solve problems faster than ever. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with a plug-and-play setup, a friendly UX, and a comprehensive feature set accessible from any desktop browser or mobile device. Monitor any network and IT infrastructure with our powerful, affordable, user-friendly network monitoring software. All the features you need to manage and monitor your IT infrastructure proactively.

QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring. Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts. QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO.

Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers—including Bloomberg, Citigroup, and Salesforce. The LGTM Stack combines Grafana for visualization, Mimir for metrics, Loki for logs, and Tempo for traces. Grafana Cloud, the fully managed offering, accelerates time to value with turnkey solutions for Kubernetes monitoring, incident response, load testing, and more. It features Adaptive Metrics for cost-efficient data aggregation and native OTel support and Grafana Assistant (AI powered o11y). Built on open standards, Grafana empowers teams to visualize and correlate data from any source—without vendor lock-in—self-managed or in the cloud. Grafana Cloud scales with you, securely.

Statseeker is a fully-featured network performance monitoring solution. It's highly scalable and delivers fast real-time performance data from a minimal server footprint. Statseeker can be up and running within minutes, and discovering your entire network in less than an hour, without any significant effect on your bandwidth availability. Statseeker monitors networks of any size, polling up to one million interfaces every 60 seconds, collecting network data such as SNMP, ping, NetFlow (sFlow and J-Flow), syslog and trap messages and API data, as well as SDN configuration and health metrics. Your network performance data is never averaged or rolled up. This removes the guesswork in identifying over- and underutilized infrastructure, conducting root cause analysis, or capacity planning. Statseeker's out-of-the-box dashboards and reports give you the contextual data needed to proactively monitor your network and fix problems before users are aware.

Get ready to experience unmatched control and insights with our user-friendly dashboard tailored to your needs. Monitor and adjust your proxies with just a few clicks. Track your usage and performance with detailed statistics. Our team is devoted to providing customers with proxy solutions tailored for each particular use case. Based on your objectives, a dedicated account manager will allocate fully optimized proxy pools and assist you throughout the proxy configuration process. NetNut’s architecture is unique in its ability to provide residential IPs with one-hop ISP connectivity. Our residential proxy network transparently performs load balancing to connect you to the destination URL, ensuring complete anonymity and high speed.

Protect your business against damaging data breaches and easily comply with security frameworks like ISO 27001, GDPR, and HIPAA. Our software-only virtual private network easily integrates with your existing infrastructure to provide a flexible and scalable way to protect your organization. With our VPN Professional plan, you can securely access your LAN and SaaS resources by assigning and segmenting permissions to private dedicated VPN servers, allowing employees to access only what they need. With all plans, your network traffic is secured using strong AES-256 or ChaCha20 encryption. You can further strengthen your organization's security with enforced 2FA and seamless login through single sign-on (SSO) with SCIM support for automated user provisioning. Proton VPN's high-speed server network is one of the largest in the world and is part of a suite of open source end-to-end encrypted products from the makers of Proton Mail that are designed to keep your business secure.