ButterButter Payments
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TopboxTopbox, Inc.
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Related Products
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About
Butter is ending involuntary churn for direct-to-consumer and SaaS subscription brands by recovering failed payments and subscribers faster, and more efficiently, delivering 5%+ ARR growth.
How do we do it?
We build and deploy custom machine learning algorithms that analyze each individual failed payment, enabling us to determine the optimal approach and timing for retrying the transaction. Unlike traditional retry solutions that employ a generic "one-size-fits-all" approach, our tailored approach ensures that no potential recovered revenue is left on the table.
Intelligently tackling failed payments and payment health leads to:
Reduced Churn Rates - Reducing customers lost to failed payments decreases churn and the impacts compound over time
Increased LTV:CAC Ratio - With fewer customers churning due to failed payments, your overall LTV improves
Increased Top-line ARR - 5%-10% more revenue recovered from failed payments
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About
Customer experience insights are found in everyday customer interactions with your company. Phone calls, chat sessions, emails, product reviews, Facebook, Instagram and Twitter posts, Reddit conversations, and SMS exchanges are all filled with unsolicited, unstructured feedback.
With Topbox's omnichannel analytics platform, companies are able to quickly identify the issues that interfere with sales, customer churn, and higher support and product costs. Topbox's powerful aggregation, normalization, redaction, sentiment analysis, rule-based and AI-driven classification models provide clients with actionable insights without costly professional services agreements.
Unlock the insights within your customer interactions, with Topbox.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
B2C, B2B, SAAS and e-commerce subscription companies
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Audience
Enterprise, Fortune 500, and Mid-market CMOs, COOs and Chief Customer Officers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationButter Payments
Founded: 2020
United States
www.butterpayments.com
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Company InformationTopbox, Inc.
United States
topbox.io
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Categories |
Categories |
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Billing and Invoicing Features
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
Subscription Management Features
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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Integrations
Apptentive
Bazaarvoice
Braintree
Facebook
Five9
Heymarket
Instagram
Medallia
NiCE CXone Mpower
Qualtrics XM for Customer Experience
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Integrations
Apptentive
Bazaarvoice
Braintree
Facebook
Five9
Heymarket
Instagram
Medallia
NiCE CXone Mpower
Qualtrics XM for Customer Experience
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