Mentor

Mentor

Custom Solutions Group
+
+

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About

Interacting with your customers post-sale is the best way to understand their entire experience. By collecting customer feedback you’ll be able to easily identify service and product gaps. Sending SMS surveys to your customers allows you to dramatically increase retention. A satisfied customer is 14x more valuable to a business compared to an unhappy customer. Decision making has never been so easy using real-verified customer feedback and reviews. It’s proven that giving a customer a superior experience means they will buy more, be more loyal, and are more likely to recommend to friends. Identify happy customers and make them brand ambassadors, while identifying unsatisfied customers and make them happy! There is tremendous opportunity to disrupt competitors and gain market share by delivering an exceptional customer experience. BudTender allows you to seamlessly survey customers post-purchase, track and analyze feedback, and take action to deliver unbeatable experiences.

About

Mentor is a one-on-one customer feedback platform that makes creating positive customer experiences easy. Thriving businesses are built by happy customers, and happy customers are created through personalized interactions. Mentor allows you to collect, track, and analyze customer feedback in real time so you can address customer concerns directly and immediately. Get context on your customer’s situation and filter feedback based on specific incidents. Our advanced AI technology analyzes customer emotion and categorized feedback as positive, negative, or neutral. Customers can leave feedback in multiples ways, whether it’s an open text box, survey, image, or video. Mentor goes beyond the standard customer satisfaction survey. Our platform offers fact-based, customer-driven data that helps you identify specific customer experiences for a personalized solution.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Cannabis retailers seeking a solution to measure, understand and improve their services and customer experience

Audience

Organizations searching for a Training solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BudTender
Canada
trybudtender.com

Company Information

Custom Solutions Group
United States
www.csgglobal.com

Alternatives

Alternatives

FeedbackRIG

FeedbackRIG

LogicInflux
Mentor

Mentor

Custom Solutions Group

Categories

Categories

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Integrations

Cova
Flowhub
LeafLogix
springbig

Integrations

Cova
Flowhub
LeafLogix
springbig
Claim BudTender and update features and information
Claim BudTender and update features and information
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Claim Mentor and update features and information